Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,921 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,921 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“our kids love their new bunk beds very sturdy and lovely looking”

Furniture 123 5 star review on 20th May 2020

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Posted 5 years ago

“Excellent service would highly recommend and will certainly be back for more when needed, communication and delivery A++++ Thank you”

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Posted 5 years ago

“Very well packaged and delivered as stated, kept informed and actually delivered slightly ahead of estimated time slot which was a bonus as it was a large cantilever garden parasol and the sun was shining! Very pleased with purchase and the stand being included as was a cover a great addition. Very easy to assemble and very well made. Looks great over my new garden furniture.”

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Posted 5 years ago

“Delivered when said, furniture looks good good service”

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Posted 5 years ago

“Brilliant price. Easy to assemble. Children love them!”

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Posted 5 years ago

“We were so pleased with the bed, my husband put it up and usually he would be moaning about fixings not be right etc.. I couldn’t believe when I heard him say how impressed he was with the kit and Instructions. It is very well made, really strong and my son loves it!”

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Posted 5 years ago

“I wasn't expecting the amazing delivery time , it was so quick . The bed is lovely and makes the room look fabulous I can't wait for the grandchildren to be able to come and see their newly decorated room and their new bed .”

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Posted 5 years ago

“Great bed, happy daughter! Relatively easy to put together, no issues with delivery, right on time, left everything outside for me, polite.......happy customer”

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Posted 5 years ago

“Fast delivery, easy to assemble.”

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Posted 5 years ago

“Lovely bed easy to assemble great value for money”

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Posted 5 years ago

“Superb service. Very quick delivery, easy to build and looks the business. Very happy.”

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Posted 5 years ago

“Beautiful sofa great price and fantastic service and delivery”

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Posted 5 years ago

“Delivery was quick and on time. Product was as it describes and of good quality”

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Posted 5 years ago

“Very easy to order from the website, the delivery time was excellent (3 days) and the furniture looks amazing. Very happy little boy with his new bed.”

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Posted 5 years ago

“Fantastic service, fast delivery, excellent product.”

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Posted 5 years ago

“Lovely corner unit, well made, speedy delivery - very pleased with my purchase”

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Posted 5 years ago

“Beautiful piece of furniture and lovely colour”

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Posted 5 years ago

“Fantastic service, quick delivery really well packaged, Eva furniture looks great in our bedroom. Really classy but not silly prices. No issues and would highly recommend.”

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Posted 5 years ago

“Very easy to order and arrived early. The item was exactly as described. The unit was actually better than expected. I had ordered a similar item for another online store which was more expensive by some considerable amount and of a far less quality. I had returned it and made this order. Couldn’t be happier, great solid design.”

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Posted 5 years ago

“Great service. Placed the order, got advice of when delivery would be and it was delivered! No problems. Great product, great quality and a great price. Best bit was no drama with assembly :)”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,921 reviews