Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,920 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,920 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once again a lovely well made strong bed. At the fraction of the price you pay in stores. Just like the online picture colour perfect.”

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Posted 4 years ago

“Always a pleasure shopping here. Cheapest teepee bed with under storage I could find and excellent quality. I'm so pleased with it and so is my little boy. Delivery was spot on even under current circumstances. Over to moon.”

Furniture 123 5 star review on 6th July 2020

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Posted 4 years ago

“Fantastic customer service and fast delivery! Superb product and a very reasonable price!”

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Posted 4 years ago

“Really happy with the garden set, spot on service and delivered on time, even in the challenging times we are facing, was delivered within 24 hours of placing my order.Definitely recommend.”

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Posted 4 years ago

“Quality was so much better than expected, and really clear instructions. It came earlier than planned so just a great experience overall!”

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Posted 4 years ago

“Great service, quick delivery, polite delivery team, great product! What more could you ask for.”

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Posted 4 years ago

“Absolutely love our table and chairs. Excellent quality, although somehow I’ve made the chair legs different heights! Delivered on the expected date and well packaged. Only thing I would have liked was an update on the progress as I didn’t hear anything from the booking until the day before delivery. But otherwise very happy and would use again”

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Posted 4 years ago

“Delivered on the date it was meant too, price was brilliant and quality is great! Would definitely use again!”

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Posted 4 years ago

“Excellent prompt service. Very good value console table. Self assembly straight forward thank you”

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Posted 4 years ago

“Fantastic quality chairs, really well made and sturdy, price was really good for what we recieved, delivery was when stated ordered on a Saturday evening paid next day and recieved Tuesday morning, will definitely use this company again”

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Posted 4 years ago

“The furniture was delivered promptly by a very courteous and helpful driver, and the chairs themselves are absolutely fine and look good. Packaging absolutely first-class.”

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Posted 4 years ago

“Great service, delivered on time, lovely product. Highly recommended.”

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Posted 4 years ago

“Very pleased with our table & chairs, the only disappointment was the screws hubby had to use his own.”

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Posted 4 years ago

“Great service, delivered on time, lovely product, good price. Highly recommended.”

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Posted 4 years ago

“Just what I was looking for .. good quality & price delivery on time”

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Posted 4 years ago

“Absolutely lovely piece of furniture. Looks amazing. Arrived on time and fab delivery service. 2nd time I’ve used this company and already have another item on order.”

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Posted 4 years ago

“Really thrilled with my new bed frame. Prompt and courteous delivery. Good value for money and good quality product”

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Posted 4 years ago

“Loving my new bedroom 2, 3 draws units and bedside 2 draw units, good customer service on delivery and on date given. Easy to put together, and packaging was good, now for new carpet.”

Furniture 123 5 star review on 5th July 2020

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Posted 4 years ago

“I was completely happy with the ordering and the delivery service with the beautiful table and chairs. So very pleased all-rounder would highly recommend.”

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Posted 4 years ago

“Ordered a mirror . Very happy with the quality and it arrived at the agreed date .”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,920 reviews