Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,967 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,967 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 5 years ago

“Actually didn't realise it was self assembly. But the plans were easy to follow and it looks great. Delivery guys were very helpful too. Would (and have) reccomend to friends.”

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Posted 5 years ago

“Received lots of compliments on my chair and sofa! Second time ordering from furniture123 & their delivery has been efficient and accurate.”

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Posted 5 years ago

“Very easy to arrange. Only issue was the pick up point was direct appliances and i was looking for 123 furniture. Just a pointer to put on collection details.”

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Posted 5 years ago

“Good solid product (bed). Well made, easy to assemble. Looks exactly like online image and was delivered on the date agree. Brilliant service. I would use this company again to purchase furniture.”

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Posted 5 years ago

“So in love with my coffee table it completely changed the room. Good communication and quick delivery.”

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Posted 5 years ago

“Fast delivery. Easy to assemble bed. Great packaging. Looks nice and feels sturdy. Thanks. My 8 year old and son have since slept in the bed together and it still feels secure and sturdy.”

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Posted 5 years ago

“Delivered next day, 2 chandelier lights. Fast and efficient. Both lights are up a and look great. Very pleased with them.”

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Posted 5 years ago

“Easy ordering, great delivery, great table, Easy putting together. And great price. The only tiny niggle is the White paint on the table pedestal was sloppy and had dried with paint drips but I genuinely can’t see them so all is good and it doesn’t detract from it be a great buy!”

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Posted 5 years ago

“My new pink pouffe is quite possibly my favourite possession!”

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Posted 5 years ago

“Love my furniture 🥰🥰🥰 will defo be ordering again 👍👍👍”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“Very pleased with my new sideboard! Came quickly and looks just as good as in the photos.”

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Posted 5 years ago

“Ordered wardrobe, chest of drawers & 2 bedside cabinets. Order was delivered on day stated really well packaged. Only problem was one top panel on bedside cabinets was quite scratched”

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Posted 5 years ago

“Ordered the grey coffee table and side table set plus a pink side table. Very swift delivery, all arrived safely. Took about 10 mins to fit legs together and no tools needed. Sturdy but not intrusive and safe for toddlers running about. Stylish.”

Furniture 123 5 star review on 7th July 2020

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Posted 5 years ago

“Good service. Very happy. Good communication. Arrived on time. Nice product.”

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Posted 5 years ago

“First time ordering, very pleased with purchase, great quality, delivered on time. Great price too. Would definitely recommend.”

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Posted 5 years ago

“Excellent service. Fast delivery. Wonderful Armchair. I love it.”

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Posted 5 years ago

“It's so cheap but looks expensive.I love it works well with my kids . I did buy a cover to protect it though. My kids and sticky fingers”

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Posted 5 years ago

“Great service and great item, am very pleased with the quality.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,967 reviews