Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,921 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,921 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic bunk bed really well made and sturdy for my two boys couldn’t have asked for better. Thank you”

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Posted 4 years ago

“The bed is amazing! Took a while to put up - but very good quality”

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Posted 4 years ago

“Exceptional quality better than expected first class service love my tv unit thanks”

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Posted 4 years ago

“Brilliant service, good contact, all really well packaged and delivery turned up on time. Will be using Furniture 123 again.”

Furniture 123 5 star review on 30th June 2020

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Posted 4 years ago

“Perfect exactly what I expected , arrived when stated”

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Posted 4 years ago

“Excellent service, thank you and may God bless you all ameen 😊”

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Posted 4 years ago

“Great Service, good quality product and great delivery service.”

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Posted 4 years ago

“Fantastic service and product is high Quality”

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Posted 4 years ago

“Great service kept up to date on delivery easy to communicate with and very prompt excellent service throughout”

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Posted 4 years ago

“Great electric fire for the price, issue with the first one (damage on the front and top fell off whilst unpacking) but rang customer services and no issues sending out and collecting the old one. Very good service, would recommend.”

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Posted 4 years ago

“Really happy with my order, quick to deliver.”

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Posted 4 years ago

“I love the bed, great quality and looks lovely in the room. Arrived very quickly so im very pleased and would definitely recommend 😀”

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Posted 4 years ago

“Great website and fabulous prompt service and delivery, good value for money”

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Posted 4 years ago

“Good quality and price”

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Posted 4 years ago

“Great piece of furniture. The colour is very light. Not a strong duck eggs blue colour. Otherwise a great product”

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Posted 4 years ago

“Happy with items ordered and they were delivered on time.”

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Posted 4 years ago

“Bed was easy to order and at a great price. Due to Covid boxes where left outside door. Delivery drivers very nice.”

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Posted 4 years ago

“Very impressed with the quality of our console table. Beautiful piece of furniture. Properly protected in its packaging. Delivered as per requirement.”

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Posted 4 years ago

“Good quality chair. Colour as expected. Good communication and delivered as arranged.”

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Posted 4 years ago

“Pleasant staff on the phone and prompt delivery”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,921 reviews