Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant customer service i found them very helpful.Speedy delivery, even with everything going on right now.Fab dressing table, good quality. will shop here again 🙂”

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Posted 4 years ago

“Excellent desk so pretty, it’s a shame the delivery took months but I’m happy that I’ve finally got it.”

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Posted 4 years ago

“Very nice Tv stand”

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Posted 4 years ago

“Nice addition to my lounge”

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Posted 4 years ago

“Excellent quality piece of furniture.Instruction are clear and straight forward to assemble.”

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Posted 4 years ago

“Excellent quality, great order process and outstanding delivery”

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Posted 4 years ago

“Everything went very smoothly from ordering to delivery. Satisfied customer”

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Posted 4 years ago

“Great price and really fast delivery. Delivery chap was very polite and did a fab job bringing in our huge bed (in 3 boxes) all on his own! Would highly recommend to anyone.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Super fast delivery, great communication.”

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Posted 4 years ago

“customer service was amazing really helpful, delivery was next day kept me informed the whole time only ting was they had to leave mysofa in hall as we are in lock down but understandable very apologetic would recommend this firm and I will be going back 😀 👍 👌 😊”

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Posted 4 years ago

“Good quality product. Delivered respectfully by friendly helpful crew. Very pleased with my chair.”

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Posted 4 years ago

“Delivery on schedule, really great product, and I was notified at every step about the delivery. First class, highest recommendations, thank you”

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Posted 4 years ago

“Excellent service and product, a pleasure doing business with Furniture 123”

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Posted 4 years ago

“Delivery 📦 on time, very well packaged, l am very pleased with nest of tables, they look even better than the photos on website”

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Posted 4 years ago

“Brilliant quality and delivery service, thanks”

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Posted 4 years ago

“Furniture good quality and kept up-to-date regarding delivery”

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Posted 4 years ago

“Good price for a quality product, easy assembly instructions and solid piece furniture. Looks better than description pictures. Arrived on time, great service”

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Posted 4 years ago

“Delighted with my new comfy sofa. Lovely velvet. Delivery guys prompt and very polite.”

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Posted 4 years ago

“Ordering was quick and easy and delivery was spot on time , and driver was most pleasant and helpful and helped me up the stairs with sofa seat . So its a 5 out of 5 from me”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews