Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,912 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,912 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company to deal with no problem”

Helpful Report

Posted 4 years ago

“Lovely chair, reasonable price, and fast delivery. Delighted!!”

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Posted 4 years ago

“Looks great, good value for money. Easy to put together, only wish the glass was clear and not opaque, but looks lovely.”

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Posted 4 years ago

“The ordering was easy, I received regular contact regarding the delivery. Hassle free purchasing.”

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Posted 4 years ago

“Fantastic bed really pleased delivered real fast great thank you”

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Posted 4 years ago

“Delivered on time , excellent quality sofa very pleased all round”

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Posted 4 years ago

“Easy to order, delivery communication was good and very happy with sofa”

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Posted 4 years ago

“My Dining chairs are stunning and arrived very quickly, easy to put together. I did have to buy rubber chair leg protectors so as not to damage my floor but would recommend Furniture 123”

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Posted 4 years ago

“Absolutely beautiful. I love it. Plenty of space to store things”

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Posted 4 years ago

“Very happy with service and product”

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Posted 4 years ago

“Although I did have to wait a while for the item, it was delivered on time but friendly helpful,drivers. It is very sturdy and reasonably easy to put together.”

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Posted 4 years ago

“Arrived on time simple to construct with great instructions and looks amazing.”

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Posted 4 years ago

“Great service /communication great would recommend”

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Posted 4 years ago

“Wanted an extending table and 4 chairs and saw a good offer. Ordered online and the stuff arrived two days later and the delivery men were great. Easy to put together, even for an oldie like myself. My missus returned home later in the day and was really pleased with the whole dining set. Good price, great delivery, good quality ---couldn't ask for more!”

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Posted 4 years ago

“Product as described. Bit odd that directions are in box 4 and not 1, but managed to put bed and units together with no hassles. Looks great, daughter loves her bed and hiding underneath. For a small bedroom and works well doesn’t take over the room. No parts missing or damaged. No wood split during building process. Drawers unit and desk are very sturdy, good quality. Worth the price. Very pleased with this purchase. Five stars!”

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Posted 4 years ago

“Perfect from start to finish highly recommended 👌”

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Posted 4 years ago

“All my family members loved our table and chairs is it great value great quality for your money.”

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Posted 4 years ago

“Found on google price was expensive but when tv unit arrived you could see why the quality was 1st class looks amazing thank you delivery man very helpful as well and called when near”

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Posted 4 years ago

“Delivery was very quick on the day. Very helpful delivery team. I haven’t unwrapped the items yet but hopefully the standard will be great.”

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Posted 4 years ago

“The bankbed that is definitely worth the money arrived on time and help me to choose mattress and all everything is spot on. One thing could be improving the drover unit not working smoothly the size of cabinets compared to drawers is little too tight. Definitely recommend this company.”

Helpful Report

Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,912 reviews