Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used this site repeatedly now and have always received deliveries within a few days. Good quality , excellent service would highly recommend.”

Helpful Report

Posted 4 years ago

“Great product. Just as described on the website. Good communication from the company re delivery date and delivered right on time.”

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Posted 4 years ago

“Very good service, quick delivery, good communication, and very happy with the product. Can I suggest though having a UK manufactured page, I want to buy UK not Chinese products, and would pay more. Deliver a better Uk product range and promote it, happy to pay a bit more.”

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Posted 4 years ago

“Great, thanks.”

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Posted 4 years ago

“Genuinely surprised by the high quality of the dining chairs given the low price, as compared with other well known suppliers. Delivered within a week as promised, very happy!”

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Posted 4 years ago

“The bed is really good quality - sturdy and strong and easy to put together. The Allen key screws are great and save on time and effort. I’m really pleased with this purchase. The photo is just the bed. Desk, drawers etc not yet in place! But all pieces are strong & good quality. Delivery was quick.”

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Posted 4 years ago

“Extremely happy with the bar stools and armchairs that I’ve purchased. I can’t quite believe the turnaround. Will definitely use again.”

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Posted 4 years ago

“Fantastic service. Love my posh TV stand”

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Posted 4 years ago

“Trundle bed good quality put together easily, would highly recommend company in contact at every stage.”

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Posted 4 years ago

“Very quick delivery Easy to build, very study.”

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Posted 4 years ago

“1st bed was a little complicated and took a while to put together however direction were straight forward and the 2nd but was much easier. I am very pleased the bedsand my children absolutely love their new beds with hideaway den underneath. Would definitely recommend to family and friends great space savers”

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Posted 4 years ago

“Brilliant Ordered this in the after noon it was delivered the next day. Price was great. Excellent value for money would definitely recommend this company”

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Posted 4 years ago

“Once stock was available, I received a text and it was delivered promptly. Lovely tv unit although a took a couple of hours to put together. Great price too.”

Furniture 123 5 star review on 13th November 2020

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Posted 4 years ago

“Amazing service, super fast delivery, gorgeous item, great instructions, no problems at all will definately be ordering again! Thank you :D”

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Posted 4 years ago

“Great product good service”

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Posted 4 years ago

“Fast delivery good quality furniture”

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Posted 4 years ago

“VERY HAPPY with my purchase. Quick delivery. Spacious storage. Colour perfect for my bedroom. Sturdy and well priced.”

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Posted 4 years ago

“Love my table and chairs! Looks stunning! Was surprised it arrived flat packed but wasnr hard to build. Delivery communication was great also. Would order from furniture 123 again.”

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Posted 4 years ago

“Arrived on time, just what I wanted.”

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Posted 4 years ago

“Beautiful dressing table . Easy to put together and is very good quality.”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews