Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy ordering, quick delivery, package was received undamaged and bench table and benches were great quality. Not assembled yet as have to transport it to our holiday home.”

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Posted 4 years ago

“Good solid piece of furniture.ottoman.”

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Posted 4 years ago

“Brilliant service from ordering to delivery.”

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Posted 4 years ago

“Very happy with my purchase and the service.”

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Posted 4 years ago

“Absolutely gorgeous bunk beds! Was a bit worried by other reviews stating that the slats were difficult to fit but I didn't find that at all. Took my mam and I 2 hours to assemble it and went together very easily. The delivery was spot on. Had a message to give a 2 hour time slot then the driver called when he was 10 minutes away. Can't recommend this bed enough. I've even been on the top bunk with my son watching a movie and it felt very sturdy!”

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Posted 4 years ago

“Very helpful my order arrived on time the puffy was worth the money Looks lovely in my lounge I would have paid a lot more anywhere else would buy from you again”

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Posted 4 years ago

“Excellent company to deal with no problem”

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Posted 4 years ago

“Lovely chair, reasonable price, and fast delivery. Delighted!!”

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Posted 4 years ago

“Looks great, good value for money. Easy to put together, only wish the glass was clear and not opaque, but looks lovely.”

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Posted 4 years ago

“The ordering was easy, I received regular contact regarding the delivery. Hassle free purchasing.”

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Posted 4 years ago

“Fantastic bed really pleased delivered real fast great thank you”

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Posted 4 years ago

“Delivered on time , excellent quality sofa very pleased all round”

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Posted 4 years ago

“Easy to order, delivery communication was good and very happy with sofa”

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Posted 4 years ago

“My Dining chairs are stunning and arrived very quickly, easy to put together. I did have to buy rubber chair leg protectors so as not to damage my floor but would recommend Furniture 123”

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Posted 4 years ago

“Absolutely beautiful. I love it. Plenty of space to store things”

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Posted 4 years ago

“Very happy with service and product”

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Posted 4 years ago

“Although I did have to wait a while for the item, it was delivered on time but friendly helpful,drivers. It is very sturdy and reasonably easy to put together.”

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Posted 4 years ago

“Arrived on time simple to construct with great instructions and looks amazing.”

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Posted 4 years ago

“Great service /communication great would recommend”

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Posted 4 years ago

“Wanted an extending table and 4 chairs and saw a good offer. Ordered online and the stuff arrived two days later and the delivery men were great. Easy to put together, even for an oldie like myself. My missus returned home later in the day and was really pleased with the whole dining set. Good price, great delivery, good quality ---couldn't ask for more!”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews