Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,912 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,912 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price quality and delivery on time”

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Posted 4 years ago

“I ordered bunk beds which where delivered fast and I really am amazed by the quality would definitely recommend this company”

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Posted 4 years ago

“Very pleased with Art Deco dressing table ...nice looking and very sturdy. Delivery was very quick, regular updates before and leading up to delivery; item extremely well packaged. Would certainly recommend.”

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Posted 4 years ago

“Loving my new furniture, had a problem that was entirely my own doing and had to return one item , this was a bit of an issue sorting but we got there in the end , to be fair everything is much more awkward and hard work due to COVID and staff working from home etc, overall I’m very happy and will definitely use this company in the future”

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Posted 4 years ago

“Thrilled to bits with my wardrobe. Very strong and sturdy. Only down side was the instructions very hard to follow but once we got the gist of them it was ok. Would recommend 123 to everyone”

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Posted 4 years ago

“Lovely coffee table looks expensive but great value very well made and stylish very happy with it and very quick delivery.”

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Posted 4 years ago

“Delighted with my recent purchase of the marble and gold nest of tables. Quality exceeded my expectations. Would definitely buy again and recommend to family and friends.”

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Posted 4 years ago

“Quick and efficient delivery.”

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Posted 4 years ago

“Great customer service in store. Delivery the next day which is brilliant. really lovely comfortable chairs although a little difficult to assemble.”

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Posted 4 years ago

“Great service. Excellent quality bed. Delivery was fast and tracking was excellent”

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Posted 4 years ago

“Easy to order with a great choice available. Delivery the following day. Great service.”

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Posted 4 years ago

“Great friendly telephone sales service, delivery on time and an excellent product that is good value for money!”

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Posted 4 years ago

“Excellent service, very helpful guys. Pleasure doing business with you. Thank you”

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Posted 4 years ago

“Great bed, easy to assemble very happy”

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Posted 4 years ago

“Absolutely fantastic company, bed delievered next day, easy instructions, bed was together in 1 hour, ig your looking for a bed, this is the company for you. Well done 123 furniture”

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Posted 4 years ago

“No probs with delivery. Polite lad”

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Posted 4 years ago

“Excellent product excellent service Easy to order and swift delivery. Tony Doyle Twickenham”

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Posted 4 years ago

“Excellent!!!! Great delivery lovely drivers”

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Posted 4 years ago

“Perfect product, super fast delivery”

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Posted 4 years ago

“Lovely quality furniture delivered promptly, I'm very happy with my purchase and the service received.”

Furniture 123 5 star review on 6th November 2020

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,912 reviews