Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,914 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,914 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is one of the best I've ever dealt with. The website is so easy to use and the quality of the products and value for money is fantastic. The items were easy to assemble and they look brilliant. The delivery service and customer services when I contacted them were exceptional. I would definitely recommend this company.”

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Posted 4 years ago

“Great product and service”

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Posted 4 years ago

“Bought bunk beds for my daughters, it’s just what I wanted the ladder is sturdy and the bottom bunk is very close to the ground. My eldest loves her new bed! The built in shelf at the back is fab.”

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Posted 4 years ago

“The chairs look good and were easy to put together. Thanks !”

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Posted 4 years ago

“Fabulous chair and fabulous delivery service !”

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Posted 4 years ago

“My wardrobe has been delivered a day early. Let's just hope it will fit together ok. Will keep you posted”

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Posted 4 years ago

“Love this Marley office chair, looks gorgeous, feels so comfortable and a great price! Superb customer service, will definitely use again.”

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Posted 4 years ago

“The customer service was fantastic. Straight forward and delivered sooner than we thought. Plus our coffee table is amazing!”

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Posted 4 years ago

“Really great communication regarding delivery. Excellent wardrobe and chest of drawers looks exactly as advertised.”

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Posted 4 years ago

“I am happy with the price/quality.”

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Posted 4 years ago

“Fantastic quality mid sleeper. It looks great in the room. Servive from start to finish excellent. I will look to always order from you.”

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Posted 4 years ago

“STRAIGHT FORWARD TO ORDER ,DELIVERY SPOT ON AND ITEM VERY NICE .”

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Posted 4 years ago

“Beautiful chairs, looks more expensive than the price I got them for. Easy to assemble the legs, my boyfriend did it for few mins. I am already thinking to order more ;). Delivery was slightly slow for northern Ireland.”

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Posted 4 years ago

“Beautiful chairs,looks more expensive than they are. I am already thinking of ordering more. My boyfriend put the legs on each chair for minutes. Easy to assemble. Good quality. Delivery was slightly slow to northern ireland, but this is understandable.”

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Posted 4 years ago

“Super fast delivery and happy with my love chair”

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Posted 4 years ago

“Beautiful sideboard. A bit darker than in the picture, but I’m still very happy with it. Ordered for next day delivery and it was delivered next day.”

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Posted 4 years ago

“I ordered 6 dining chairs and they arrived quickly. The chairs are stunning and excellent quality. They are worth their price and infact look a lot more expensive than what we paid.”

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Posted 4 years ago

“Great quality fast delivery and excellent value for money would highly recommend.”

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Posted 4 years ago

“just what we wanted arrived when it said it would very easy to assemble completely happy”

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Posted 4 years ago

“I ordered extra chairs and Furniture 123 were honest about delay in delivery keeping me informed throughout. Chairs arrived on exactly the day they hadpredicyed. Excellent service. Would recommend to anyone. Oh! Chairs really good quality too!! Would buy from them again. Well done!!😊”

Helpful Report

Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,914 reviews