Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 6 dining chairs and they arrived quickly. The chairs are stunning and excellent quality. They are worth their price and infact look a lot more expensive than what we paid.”

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Posted 4 years ago

“Great quality fast delivery and excellent value for money would highly recommend.”

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Posted 4 years ago

“just what we wanted arrived when it said it would very easy to assemble completely happy”

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Posted 4 years ago

“I ordered extra chairs and Furniture 123 were honest about delay in delivery keeping me informed throughout. Chairs arrived on exactly the day they hadpredicyed. Excellent service. Would recommend to anyone. Oh! Chairs really good quality too!! Would buy from them again. Well done!!😊”

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Posted 4 years ago

“Furniture is great, unfortunately came without instructions! They did send them over quickly though so great service overall”

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Posted 4 years ago

“Love my dressing table such a great price after looking round at other ones. The delivery was spot on I was kept informed at all times and the drivers where very help ful”

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Posted 4 years ago

“Brilliant Top quality Ordered Sunday morning arrived 8am Monday morning - amazing. Highly recommend”

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Posted 4 years ago

“Ordered my sofa on line and it arrived on time and was carried into the house by the two delivery guys. The sofa is exactly what I hoped for and I’m really pleased with it.”

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Posted 4 years ago

“Excellent service arrived as planned and now putting together easy to follow instructions 😀 looks great my little girl will be amazed on Christmas day!!!! Thanks”

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Posted 4 years ago

“Excellent service and good quality furniture.”

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Posted 4 years ago

“My pale grey blanket chest is really lovely plenty of storage space very pleased with the service J from Wirral.”

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Posted 4 years ago

“Really happy, we ordered a cabin bed and its better than we expected! Took a bit more than the stated 2hours to assemble but other than that brilliant!”

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Posted 4 years ago

“Really happy with the service and product would definitely recommend”

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Posted 4 years ago

“Great product, great delivery”

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Posted 4 years ago

“Brilliant! Ordered Friday delivered Saturday! Great service great quality”

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Posted 4 years ago

“Love the service.. friendly customer service quick delivery”

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Posted 4 years ago

“Brilliant. Sofa is exactly how it looked in pictures, and looks a lot more expensive than it is. Was kept updated about delivery and come when expected. Would recommend and use them again.”

Furniture 123 5 star review on 30th October 2020

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Posted 4 years ago

“Beautiful quality desks and speedy delivery!”

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Posted 4 years ago

“I bought a ceiling light ( Searchlight ) it was the best price on the internet and despatched really quickly. I was kept informed by the company all the way to delivery. I would definitely use this company again.”

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Posted 4 years ago

“I love my ottaman looks beautiful in my bedroom Delivery was on point”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews