Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,914 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,914 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good product delivered professionally and in a timely manner. Excellent value”

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Posted 4 years ago

“Great drop leaf table excellent product and well made.should have bought one ages ago. Instructions were easy to understand.many thanks.”

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Posted 4 years ago

“Great bunbeds, look really smart.”

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Posted 4 years ago

“Fast delivery. Easy to assemble. Happy with the bed. I love the design but the antique brass finish leaves a little to be desired.”

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Posted 4 years ago

“Very happy with the entire process, a company you can trust, good quality furniture. Definitely a company I will use again in the future”

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Posted 4 years ago

“Received my bedside tables 2 days after ordering. As described and looked like on website. Quality not brilliant but they do look great. Happy overall.”

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Posted 4 years ago

“Received my order very quickly after ordering without any problem”

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Posted 4 years ago

“Great beds had a problem with courier delivery and furniture 123 were really quick and sorted the problem very quickly, great service.”

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Posted 4 years ago

“We bought 3 beds for our 4, 8 & 10 year old girls. They are perfect. We absolutely love them. Our older girl said she thought the beds looked better than she imagined. The only criticism is the drawer was tricky to assemble as the instructions are not very clear but once done handle the drawer with care.”

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Posted 4 years ago

“Amazing service ordered & delivered within 24hours quality product will definitely order again”

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Posted 4 years ago

“Gorgeous footstool lovely quality quick delivery”

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Posted 4 years ago

“Good quality furniture at an affordable price. Delivered within a short time frame. Excellent!!”

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Posted 4 years ago

“Absolutely love the dressing table, the service was quick and efficient.”

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Posted 4 years ago

“Arrived on date specified and bench looks stunning”

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Posted 4 years ago

“Excellent speedy service”

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Posted 4 years ago

“Lovely wee window seat-would highly recommend”

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Posted 4 years ago

“The bed is fantastic and great value for money. Its looks incredibly expensive and is solid and comfortable. It has really transformed the bedroom. It was quite difficult to put together and took some time but definitely worth it, as it wont be going anywhere for quite some time. Looks amazing!”

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Posted 4 years ago

“Excellent service all round. Liaison prior to delivery excellent. Product was a very good standard. Would not hesitate in purchasing again. Would definitely recommend 👍”

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Posted 4 years ago

“Fast delivery and very nice bench love it”

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Posted 4 years ago

“Love my new table, it will look fab when we finish our living room. No delays, came on time.”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,914 reviews