Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bed is fantastic and great value for money. Its looks incredibly expensive and is solid and comfortable. It has really transformed the bedroom. It was quite difficult to put together and took some time but definitely worth it, as it wont be going anywhere for quite some time. Looks amazing!”

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Posted 4 years ago

“Excellent service all round. Liaison prior to delivery excellent. Product was a very good standard. Would not hesitate in purchasing again. Would definitely recommend 👍”

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Posted 4 years ago

“Fast delivery and very nice bench love it”

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Posted 4 years ago

“Love my new table, it will look fab when we finish our living room. No delays, came on time.”

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Posted 4 years ago

“Recently purchased 4 dinning chairs through the site. I was a bit unsure as I had never heard of the company before but went ahead with the order and couldn’t be happier. Chairs were in perfect condition and the delivery was extremely fast. Ordered on Sunday night and we were having dinner on them by Tuesday. Very pleased with product and service.”

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Posted 4 years ago

“Excellent service from start to finish. Would definitely recommend. Affordable furniture.”

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Posted 4 years ago

“Item arrived ahead of schedule and was everything I expected.Now fitted and working perfectly”

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Posted 4 years ago

“Love my new fire, the flames make me feel warm, fab quality, well worth it, 👌 thankyou, delivery was prompt too 😀”

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Posted 4 years ago

“Brought an electric fire and surround very quick and prompt delivery service and the fire looks amazing so very pleased with it definitely use this company again”

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Posted 4 years ago

“Item is fabulous- delivery so quick - couldn’t be happier with order”

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Posted 4 years ago

“Great piece of furniture. Very happy, good quality and good price. Super fast delivery, came weeks earlier than expected which was great. Constantly emailed to keep me in the loop of delivery, confirmation etc. Very happy and will order from this company again.”

Furniture 123 5 star review on 25th October 2020

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Posted 4 years ago

“Don’t understand the negative reviews. This is the third time I’ve used Furniture 123 and once again they came up trumps. The item I wanted was originally out of stock (Skylar two drawer bedside table). As promised they emailed me when it came back into stock and within 48 hours of placing my order it was delivered to my home. The courier turned up 10 minutes early and the item was very well packaged (I know this because I accidentally dropped it but nothing was damaged!). The bedside table is good quality and was easy to put together. Once again I’ve bought a great product at a great price from Furniture 123. Thank you and keep up the good work!”

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Posted 4 years ago

“Delivery was arrangeed nd i was kept upto date with times, the compny were on time and were pleasant . The corner group came in 3 boxes and to build this was time taking as a single person household. The settees are comfortable, modern and look great. Well worth the price paid. Would reccommend Furniture 123”

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Posted 4 years ago

“Beautiful chair, quick delivery. Great price. Will definitely shop here again.”

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Posted 4 years ago

“Good quality desk. Ordered on Thursday evening and received the following Monday evening.”

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Posted 4 years ago

“Lovely chair, quick delivery! Will definitely shop here again.”

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Posted 4 years ago

“Brilliant, super quick great value but great quality...totally recommend. 👌”

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Posted 4 years ago

“Absolutely 5 star...super quick delivery, no waiting for weeks, GREAT price and lovely quality.....most definitely recommend.”

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Posted 4 years ago

“Kept up to date and delivered on time. Price is very good.”

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Posted 4 years ago

“Delivery within a few days of order. Exactly as the photos. Very happy with the wardrobes.”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews