Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,914 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,914 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Furniture is great, unfortunately came without instructions! They did send them over quickly though so great service overall”

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Posted 4 years ago

“Love my dressing table such a great price after looking round at other ones. The delivery was spot on I was kept informed at all times and the drivers where very help ful”

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Posted 4 years ago

“Brilliant Top quality Ordered Sunday morning arrived 8am Monday morning - amazing. Highly recommend”

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Posted 4 years ago

“Ordered my sofa on line and it arrived on time and was carried into the house by the two delivery guys. The sofa is exactly what I hoped for and I’m really pleased with it.”

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Posted 4 years ago

“Excellent service arrived as planned and now putting together easy to follow instructions 😀 looks great my little girl will be amazed on Christmas day!!!! Thanks”

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Posted 4 years ago

“Excellent service and good quality furniture.”

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Posted 4 years ago

“My pale grey blanket chest is really lovely plenty of storage space very pleased with the service J from Wirral.”

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Posted 4 years ago

“Really happy, we ordered a cabin bed and its better than we expected! Took a bit more than the stated 2hours to assemble but other than that brilliant!”

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Posted 4 years ago

“Really happy with the service and product would definitely recommend”

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Posted 4 years ago

“Great product, great delivery”

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Posted 4 years ago

“Brilliant! Ordered Friday delivered Saturday! Great service great quality”

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Posted 4 years ago

“Love the service.. friendly customer service quick delivery”

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Posted 4 years ago

“Brilliant. Sofa is exactly how it looked in pictures, and looks a lot more expensive than it is. Was kept updated about delivery and come when expected. Would recommend and use them again.”

Furniture 123 5 star review on 30th October 2020

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Posted 4 years ago

“Beautiful quality desks and speedy delivery!”

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Posted 4 years ago

“I bought a ceiling light ( Searchlight ) it was the best price on the internet and despatched really quickly. I was kept informed by the company all the way to delivery. I would definitely use this company again.”

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Posted 4 years ago

“I love my ottaman looks beautiful in my bedroom Delivery was on point”

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Posted 4 years ago

“This table and two chairs are lovely and well made. Thank you. The little 'buttons' to put into the holes on the chair legs could be improved. Also, the instructions for putting the table sliding top together could be more specific. But, as said, these are lovely products and have made my kitchen look great. Thank you.”

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Posted 4 years ago

“Arrived next day and my bed looks amazing, great value too.”

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Posted 4 years ago

“Your furniture is out of this world and your promise to your customers is very good Thank you”

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Posted 4 years ago

“Lovely furniture at a great price! I'm so pleased with my purchase.”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,914 reviews