Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was unbelievable, ordered 8pm , delivery the next day at NO extra change, the chairs , were as described, and excellent quality, at a very reasonable price...... would buy other products from Furniture 123”

Helpful Report

Posted 4 years ago

“So happy with the purchase of my children’s bunk beds Great quality and look really good too Kids absolutely loved it and both slept all night. Instructions were not all that clear but everyone is different depends how good you are and how many patients you got. Great purchase great company and great delivery highly recommended and I know where I will be going back too 5*”

Helpful Report

Posted 4 years ago

“When the bedside tables arrived and we saw how much we had to put together it was a bit daunting. Once we laid it all out it was easy to put together. Solid wood, with glue and screws it became a very solid piece of furniture and looks great.”

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Posted 4 years ago

“Efficient straightforward service.Good quality furniture at affordable price.Whats not to like?”

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Posted 4 years ago

“This company is one of the best I've ever dealt with. The website is so easy to use and the quality of the products and value for money is fantastic. The items were easy to assemble and they look brilliant. The delivery service and customer services when I contacted them were exceptional. I would definitely recommend this company.”

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Posted 4 years ago

“Great product and service”

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Posted 4 years ago

“Bought bunk beds for my daughters, it’s just what I wanted the ladder is sturdy and the bottom bunk is very close to the ground. My eldest loves her new bed! The built in shelf at the back is fab.”

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Posted 4 years ago

“The chairs look good and were easy to put together. Thanks !”

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Posted 4 years ago

“Fabulous chair and fabulous delivery service !”

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Posted 4 years ago

“My wardrobe has been delivered a day early. Let's just hope it will fit together ok. Will keep you posted”

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Posted 4 years ago

“Love this Marley office chair, looks gorgeous, feels so comfortable and a great price! Superb customer service, will definitely use again.”

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Posted 4 years ago

“The customer service was fantastic. Straight forward and delivered sooner than we thought. Plus our coffee table is amazing!”

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Posted 4 years ago

“Really great communication regarding delivery. Excellent wardrobe and chest of drawers looks exactly as advertised.”

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Posted 4 years ago

“I am happy with the price/quality.”

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Posted 4 years ago

“Fantastic quality mid sleeper. It looks great in the room. Servive from start to finish excellent. I will look to always order from you.”

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Posted 4 years ago

“STRAIGHT FORWARD TO ORDER ,DELIVERY SPOT ON AND ITEM VERY NICE .”

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Posted 4 years ago

“Beautiful chairs, looks more expensive than the price I got them for. Easy to assemble the legs, my boyfriend did it for few mins. I am already thinking to order more ;). Delivery was slightly slow for northern Ireland.”

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Posted 4 years ago

“Beautiful chairs,looks more expensive than they are. I am already thinking of ordering more. My boyfriend put the legs on each chair for minutes. Easy to assemble. Good quality. Delivery was slightly slow to northern ireland, but this is understandable.”

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Posted 4 years ago

“Super fast delivery and happy with my love chair”

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Posted 4 years ago

“Beautiful sideboard. A bit darker than in the picture, but I’m still very happy with it. Ordered for next day delivery and it was delivered next day.”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews