Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 6,012 Reviews

88 %

of reviewers recommend Furniture 123

4.5

Based on 6,012 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order for 2 beds and 2 mattresses. I received only 1 bed and 2 mattresses. I am still waiting days or a week later to find out when they are going to deliver my bed. I have sent a few emails, but i'm still waiting days later for a reply. I would call them but for some strange reason they have a premium rate number. Says everything about the customer service dosen't it.”

Helpful Report

Posted 6 years ago

“All good. Easy to order, came quickly, good delivery drivers and a reasonable price.”

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Posted 6 years ago

““Quick delivery and the bad was good quality !! Happy with it everything overall” Thanks”

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Posted 6 years ago

“EXCELLENT Service. Table arrived very quickly and were informed of day and time of arrival. The table is great. Perfect purchase!!!!”

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Posted 6 years ago

“Quick delivery and furniture was good quality !! Happy with it everything overall”

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Posted 6 years ago

“Everything about the process was great. Ordered, picked a delivery time to suit us; email confirmation; email sent the day before confirming they were coming; email sent on the morning confirming a slot; phone call 15 mins before arriving; carried everything in; unpackaged and checked over everything. So so pleased.”

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Posted 6 years ago

“Easy to order. Delivered on time. Good price Very pleased”

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Posted 6 years ago

“paid extra for next day delivery, got half of it next day and the other half 2 days later, so asked for the next day delivery cost to be refunded, not heard anything from them, obviously they earn a little extra this way”

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Posted 6 years ago

“Fantastic service, so quick and easy. Great product. Easy delivery.”

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Posted 6 years ago

“Product excellent but it took 4 attempts to get the final legs to complete the table. All staff were very courteous and deliveries were quick, shame about the mess up with the table legs. Mrs K gruschka”

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Posted 6 years ago

“Very happy with my purchase from this company. Website easy to use. Items purchased, Lexi 3 drawer chest and 2 bedside tables delivered when expected. Easy to follow build instructions and end result.....love,love, love.”

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Posted 6 years ago

“Very good service throughout.”

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Posted 6 years ago

“Great item just as described many thanks”

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Posted 6 years ago

“Lovely furniture.. well built. Perfect for our living room. Easy to order and delivery quick. Would love to know if you do a sideboard to match. Thanks”

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Posted 6 years ago

“Excellent service from start to finish, delivery drivers were very helpful and professional. Beds took longer than instruction mention. But once up they look amazing”

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Posted 6 years ago

“Had a great service from Furniture 123. The TV stand looks fantastic, I am really happy with the quality and it arrived the next day as promised”

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Posted 6 years ago

“Great bed looks lovely up”

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Posted 6 years ago

“Literally the worst company I have dealt with (I have just renovated my house so have dealt with loads of companies). Furniture123 sent me a second hand item which was not only damaged but also bodged back with some filler and paint (badly)! Was offered no apology, dealing with customer service is a total nightmare, sent about 20 emails but only one was responded to! Please don’t waste your time!”

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Posted 6 years ago

“Excellent quality and service on 3 bar stools. Delivered within 3 days.”

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Posted 6 years ago

“Quick delivery. Good communication. Tables packed well Very happy. They are good sturdy tables at a good price.”

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Posted 6 years ago

Furniture 123 is rated 4.5 based on 6,012 reviews