Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to deal with.Quick delivery and item exactly as described and easy to assemble.Would definitely use again”

Helpful Report

Posted 5 years ago

“I bought the good quality white bunk beds and best quality mattresses. I assembled them on my own (I’m a 73 yo woman) and the diagrams were clear and helpful. There was no damaged parts and apart from one slightly misaligned hole which I redrilled it went together easily. I only required help lifting one on to the other. Delivery was quick and efficient. The mattresses are good and comfy without being impossible to bend so that I can put on the fitted sheet on the top bunk relatively easily. Heartily recommend this product and this company.”

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Posted 5 years ago

“Great quick service . On time delivery and nice selection of furniture on your website”

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Posted 5 years ago

“Fantastic service.great customer care ordered a heavy piece of furniture late on a Saturday night and was delivered to glasgow on Monday morning Great quality at best price on the net. Highly recommended. A”

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Posted 5 years ago

“Placed my 1st order for a bunk bed, arrived the next day, everything as described, brilliant price as I'd seen a similar bunk bed elsewhere for 3x the price, very happy, would recommend to anyone 😊”

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Posted 5 years ago

“Very happy with the Safina Grey material kingsize bed . Took couple of hours to put together,make sure you have the left and right side panels correct or you may think you are missing some holes ! I have to say I am impressed with the look of the bed for the money, looks much more expensive. Lovely high headboard which makes a hotel statement look. Am awaiting samples to place another bed order.Arrived quickly .”

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Posted 5 years ago

“Ordered Sunday; delivered Tuesday. Very happy with my purchase. Thank you.”

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Posted 5 years ago

“The delivery came 1 day earlier which was great. Delivered by DPD and I was asked by the driver to help with carrying the 6 boxes from the van to the door!!! That aside the service from Furniture 123 was outstanding and well informed. The quality of our table and benches are great (look more expensive to what we paid) and took just over 2 hours to put together following the basic instructions. The overall quality is great and very sturdy. I would highly recommend Furniture 123 to all.”

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Posted 5 years ago

“Very quick delivery”

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Posted 5 years ago

“Quick delivery and lovely piece of furniture.”

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Posted 5 years ago

“Very quick response to order and very good delivery”

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Posted 5 years ago

“Perfect timing delivery was in the alloted expected time of arrival & friendly courier. Thank you Linda Noyce”

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Posted 5 years ago

“Delivered on time and lovely products. King size ottoman bed, bedside tables and a blanket box”

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Posted 5 years ago

“Great service and product . Would definitely use again”

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Posted 5 years ago

“delivery was good, items were lovely”

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Posted 5 years ago

“My order arrived exactly when it said and in great condition. Really happy and would use again!”

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Posted 5 years ago

“Excellent product quality and excellent delivery service. Would highly recommend Furniture 123”

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Posted 5 years ago

“The quality of the product was second to none and delivery was prompt. The instructions were very clear and my children love it.”

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Posted 5 years ago

“Good service, good price and quality sofa. Delivery company is good but has no tracking reference so you may not be sure when they are coming although they did come the day agreed.”

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Posted 5 years ago

“This is a fantastic fire feature for our wall looks wonderful sets off the room, easy to install, simple to operate good size & great service”

Helpful Report

Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews