Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant”

Helpful Report

Posted 5 years ago

“Absolutely no complaints, great communication, furniture as described, delivered in a timely manner by a couple of decent lads. Will certainly Give furniture 123 opportunities in the future as they arise based on my experience. Thanks”

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Posted 5 years ago

“Everything was fantastic delivery,bed very easy to assemble very happy 😃”

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Posted 5 years ago

“Love it! My husband struggled a little bit to make it but it’s a beautiful , classic piece of furniture for every house.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“We purchased a large chest of drawers and 2 side chests. Arrived on time as pre email had said. Delivery men friendly and helpful. Furniture was in perfect condition well packed and ready assembled. Well made, nice a d sturdy. Just what we wanted very please. Would use company again.”

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Posted 5 years ago

“Easy to put together. Sturdy and well made. Looks really nice.”

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Posted 5 years ago

“Arrived well packed - beautifully made and easy to assemble. Parts could do with a sticker and corresponding letter with instructions but my wardrobe was more stunning and well made than I thought it would be - Fantastic value for money”

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Posted 5 years ago

“Lovely bed, well made. Speedy delivery, great communication”

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Posted 5 years ago

“Good quality at a competitive price, Delivered when they said, one hour curtesy call before delivery, They even removed and took away all packaging Great service, definitely recommend”

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Posted 5 years ago

“As already said by other customers the chairs are excellent, good quality, good price, i would strongly recommend.”

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Posted 5 years ago

“Very happy with my purchase, good quality, good price and speedy delivery. Thanks”

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Posted 5 years ago

“Excelent quality, very pleased with the purchase. Arrived as originally stated on the order, boxws had some damage but items inside were very well protected and intact. Would recommend any of the high gloss products we purchased (one chest of drawers, 2 bedside cabinets and a dressing table).”

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Posted 5 years ago

“Arrived on time, easy to build, really sturdy table and chairs.”

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Posted 5 years ago

“The bed is fantastic quality - easy to put together and very sturdy. My daughter loves it. Thank you”

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Posted 5 years ago

“Apart from a longer delivery date than expected, the actual delivery was exactly as described and efficient The product was excellent quality ,very well packed , and assembly instructions very clear.it was made a little easier with some pre construction.ie all draw runners and sliders were already attatched. Wouldn't hesitate in buying from this seller again”

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Posted 5 years ago

“Lovely furniture well worth the money”

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Posted 5 years ago

“the service I received was very efficient, my purchase arrived on the day I expected, the delivery guys were very courteous, and were very careful bringing my items into the house, as the items were self assembly, I found the instructions very simple to follow, and was very pleased with the quality of the assembled items, I am very satisfied with my purchase and would certainly buy from furniture 123 again.”

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Posted 5 years ago

“Great service quick and easy! Lovely sturdy bunk bed”

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Posted 5 years ago

“Wonderful pice! Well packaged safe, sound. Delivered efficiently and courier very helpful. . I am extremely pleased do with my purchase and would highly recommend this company.”

Helpful Report

Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews