Login
Start Free Trial Are you a business?? Click Here

Furniture 123 Reviews

4.5 Rating 5,919 Reviews
87 %
of reviewers recommend Furniture 123
4.5
Based on 5,919 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Furniture 123 Reviews

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

Write Your review

Furniture 123 3 star review on 16th May 2025
Sola
Furniture 123 5 star review on 22nd March 2025
M Hughes
Furniture 123 5 star review on 5th February 2025
Cassie
Furniture 123 5 star review on 9th December 2024
Claire Cruickshank
Furniture 123 1 star review on 27th August 2024
Mary-Anne Gallo
Furniture 123 1 star review on 27th August 2024
Mary-Anne Gallo
Furniture 123 1 star review on 27th August 2024
Mary-Anne Gallo
549
Anonymous
Anonymous  // 01/01/2019
Order was placed with ease and the goods were delivered with 24 hrs of ordering having paid for next day delivery. Kept up to date by the delivery company and was given a one hour time slot that they were deliverer in. Service was exceptional and the goods were very good and to a high standard.
Helpful Report
Posted 4 years ago
Very impressed with the service from Furniture 123. Placed order around 4pm Friday and bed was delivered by 9am Saturday! Friendly delivery guys and loved the bed! Beautiful :)
Helpful Report
Posted 4 years ago
Excellent service. Delivery when they said, and it was packaged really well with care and attention. Ine slight problem was a missing piece of assembky instruction but wgen called customer care u recieved a call back in 15 minutes and an email with the missing instructions within 30 minutes can not fault then at all
Helpful Report
Posted 4 years ago
The shopping experience was really great and the variety of products is brilliant. The delivery guys were wonderful and brought the product straight into the living room of my flat, and were really friendly. Thank you!
Helpful Report
Posted 4 years ago
Perfect all round. Great communication about delivery, courteous delivery men and a good quality table and chairs
Furniture 123 5 star review on 28th August 2020
Helpful Report
Posted 4 years ago
Absolutely amazing furniture, looks beautiful. Delivery was really easy and the drivers were very helpful. Would highly recommend.
Helpful Report
Posted 4 years ago
Excellent, quality and delivery really good.
Helpful Report
Posted 4 years ago
Great TV unit, very sturdy and easy to build
Helpful Report
Posted 4 years ago
Very pleased with product and delivery was made on time
Helpful Report
Posted 4 years ago
Table and chairs are perfect, delivered within 3 days of ordering.
Helpful Report
Posted 4 years ago
The Mariah range is truly stunning. It really looks expensive and the tiny crystals just make it beautiful. I have the whole range now. Its just a shame they don't do a tallboy.
Furniture 123 5 star review on 28th August 2020 Furniture 123 5 star review on 28th August 2020 Furniture 123 5 star review on 28th August 2020 Furniture 123 5 star review on 28th August 2020
Helpful Report
Posted 4 years ago
Beautiful enamal tables delivered day after ordering
Helpful Report
Posted 4 years ago
Good quality product, looks great and easy to put together 😊
Helpful Report
Posted 4 years ago
The quality of the product was amazing and the delivery guys were so polite and helpful. Even wished my daughter a happy birthday :)
Helpful Report
Posted 4 years ago
Excellent quality furniture. Really pleased with it! Even the packaging was amazing! Nothing broken just missing a few screws which my husband managed to find in his tool box! Would definitely purchase again and recommend to anyone. Well done Alex Wildman very nice polite and helpful young man. Thank you.
Helpful Report
Posted 4 years ago
Good quality and clear instructions. Would definitely recommend.
Furniture 123 5 star review on 27th August 2020
Helpful Report
Posted 4 years ago
Arrived on time. Had a courtesy call 20 mins before delivery. Love the folding table. Happy with the quality.
Helpful Report
Posted 4 years ago
Spoke to someone on the phone about a bed , he was so helpful gave me all the info I needed. I ordered with him over the phone and the bed arrive 2 days later. Very happy with the Bed , good service from start to finish , delivery drivers very helpful too . Definitely buy from them again
Helpful Report
Posted 4 years ago
Love my new statement ottoman footstool, great price & very efficient delivery. Would definitely use Furniture 123 again.
Helpful Report
Posted 4 years ago
Great range of products and arrived on date expected. Easy to assemble and good quality.
Helpful Report
Posted 4 years ago
Furniture 123 is rated 4.5 based on 5,919 reviews