Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,919 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,919 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to assemble very pleased”

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Posted 4 years ago

“Good communication and lovely table”

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Posted 4 years ago

“Excellent service, bed was very reasonably priced, delivered on time and very well packed plus very easy to assemble.”

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Posted 4 years ago

“Fast delivery Good quality already assembled. Thank you”

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Posted 4 years ago

“Fantastic service, gorgeous bed very well made! Very happy!”

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Posted 4 years ago

“Furniture delivered on time during a difficult period . Thank you so much.”

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Posted 4 years ago

“I bought the blanket box it was well made and looks beautiful in my bedroom. I am more than happy with my purchase”

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Posted 4 years ago

“Excellent furniture, price and delivery service 👍”

Furniture 123 5 star review on 23rd August 2020

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Posted 4 years ago

“Fantastic service, great quality product, would definitely recommend buying from this company. Very happy customer.”

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Posted 4 years ago

“Good quality product will shop again”

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Posted 4 years ago

“I have been very pleased with the service, the delivery was easy to arrange and on time. The bed was straightforward to assemble, and the mattresses are good quality.”

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Posted 4 years ago

“From ordering to receiving the tablecand chairs i was kept informed at every step When they were delivered the guys couldnt have been more helpfull”

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Posted 4 years ago

“They kept me informed all the time about when they would deliver and the delivery guys were really helpful and polite.”

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Posted 4 years ago

“Great quality furniture and value for money. Will be ordering again.”

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Posted 4 years ago

“Really lovely bed/guest bed, great price and fast delivery”

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Posted 4 years ago

“Really happy with the purchase and was packaged very carefully. Arrived promptly and looks fantastic in our living room”

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Posted 4 years ago

“Fantastic piece of furniture for the money”

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Posted 4 years ago

“Love my bed, love the comfort and even though it took a little longer to arrive during covid, the company communication was excellent. Will definitely buy from here again.”

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Posted 4 years ago

“Purchased 3 door wardrobe, delivery on time, east to put together, looms great”

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Posted 4 years ago

“Brilant service good product”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,919 reviews