Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought 3 door wardrobe. Arrived on time so easy to put together.Instructions so easy to follow.Final result looks a lot more expensive than actual cost.”

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Posted 5 years ago

“Bought x4 dining chairs. Great value and good quality. paid next day delivery. Would use again”

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Posted 5 years ago

“Great quality footstool and a great price.”

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Posted 5 years ago

“Very pleased with the quality of the bed , the delivery men were lovely and polite. Very reasonable priced and came exactly how it looks online if not nicer would definitely order again. Also had a few issue with my payment when ordering and the customer service on the phone was great.”

Furniture 123 5 star review on 21st August 2020

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Posted 5 years ago

“Great service, packed very well, instruction easy to follow and the drawers are well made. Very happy 😊”

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Posted 5 years ago

“Very prompt service and nice heater at a bargain price”

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Posted 5 years ago

“Great customer service and speedy delivery. Love my big velvety ottoman:-). Happy to recommend”

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Posted 5 years ago

“Received chairs last week very impressed with quality they look stunning Kept updated regularly by emails regarding time and date of delivery will use furniture 123 again.”

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Posted 5 years ago

“Delivered on time, really easy to assemble, and excellent quality. It looks stunning in my bedroom.”

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Posted 5 years ago

“My sideboard is stunning, very happy with the product and price, looks like it should cost a lot more. Delivery was fast next day. Overall I was happy with the service provided.”

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Posted 5 years ago

“Beautiful foot stool , just as described. Really good value for money too.”

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Posted 5 years ago

“First time using furniture 123, will never go to a physical shop again! Amazing prices, great products and first class service, was sceptical on delivery service but on time with no issues, product is exactly as described. 10 out of 10 and will be using again!”

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Posted 5 years ago

“Very happy with the speed of delivery and quality of the bed.”

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Posted 5 years ago

“Very happy with my table good price and delivery was excellent helpful drivers”

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Posted 5 years ago

“Great product sturdy and easy to assemble my daughter is chuffed to bits . Delivered on time with lots of communication along the way Would recommend”

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Posted 5 years ago

“Absolutely cannot fault them. Within 18hrs of ordering the patio furniture it was delivered. Driver communicated with me to let me know what time he would be which is fantastic. As for the black rattan corner patio set & table, I would highly recommend it to anyone. What a stunning piece especially for the price. One very VERY happy customer”

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Posted 5 years ago

“Great windermere mid bunkbed only issue was some of the bolts didnt fit properly. Needs 2 people for some of the build and took a while but well worth it 😊 Excellent quality pine wood & the delivery guys were really polite. Passing all boxes into the door ways not allowed in homes due to covid.”

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Posted 5 years ago

“Fabulous service from start to finish. Ordered Table and two dining chairs for the conservatory At a great price. Looks worth much more and fits perfectly with the rest of the room. Won’t hesitate to use Furniture123 again.”

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Posted 5 years ago

“Very pleased with the service , delivery and suit ,”

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Posted 5 years ago

“This bed is great. My son is 9 and he loves it-it’s the sturdiest bed we’ve ever had for him. We also added lights (led) to the shelves and it just makes it look amazing .”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews