Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well made wardrobes easy to put together”

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Posted 5 years ago

“Very happy”

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Posted 5 years ago

“Really efficient service and really happy with the product.”

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Posted 5 years ago

“Kept in the loop by friendly staff. Great item descriptions and pictures.”

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Posted 5 years ago

“Kept in touch with all the time regarding delivery Furniture was ok for the price and does what I need it to do Friendly service will definitely use again”

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Posted 5 years ago

“As always great efficient customer service”

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Posted 5 years ago

“On time and kept me informed”

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Posted 5 years ago

“The ottoman came when expected and in good time. It’s a beautiful addition to our room and is lovely quality. Very happy with our purchase. Thank you”

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Posted 5 years ago

“Otterman looks great, appears to be well made and arrived on the due date.”

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Posted 5 years ago

“No issues at all, straight forward ordering and delivery. all thanks to Sam, very friendly service.”

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Posted 5 years ago

“An extremely good service from ordering to courteous and friendly delivery. Worthy of five stars”

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Posted 5 years ago

“I absolutely love my new bed. Great quality and value for money. Easy to put together too.”

Furniture 123 5 star review on 18th August 2020

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Posted 5 years ago

“Very happy with the delivery and service. Love the product great quality and look fabulous thank you I will buy again in the future 😁”

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Posted 5 years ago

“I needed a particular size of toilet seat 7 was able to obtain it from 123. It was a good a price & was delivered quickly, which was handy as our old plastic one was broken.”

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Posted 5 years ago

“Brilliant service received! And very please with the bed looks awesome in my daughters room and she loves it!”

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Posted 5 years ago

“Ideal wee table perfect for a small kitchen. Looks amazing and easy to put together”

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Posted 5 years ago

“Easy to assemble. Love the colour!”

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Posted 5 years ago

“Good communication, quick delivery and easy to put together.”

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Posted 5 years ago

“Delivered on time. Easy to use. Product was good quality and as described.”

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Posted 5 years ago

“Fast, no nonsense service. Fantastic!”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews