Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,967 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,967 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

Write Your review

Tell us how Furniture 123 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to assemble. Love the colour!”

Helpful Report

Posted 5 years ago

“Good communication, quick delivery and easy to put together.”

Helpful Report

Posted 5 years ago

“Delivered on time. Easy to use. Product was good quality and as described.”

Helpful Report

Posted 5 years ago

“Fast, no nonsense service. Fantastic!”

Helpful Report

Posted 5 years ago

“Prompt delivery, easy to put together & great quality for the price. Would buy from this company again”

Helpful Report

Posted 5 years ago

“Sofa delivered as stated and it is better quality than I expected for the price. Just what I wanted!”

Furniture 123 5 star review on 17th August 2020

Helpful Report

Posted 5 years ago

“Lovely piece of furniture happy , just waiting on another piece, hopefully this will be lovely to”

Helpful Report

Posted 5 years ago

“Excellent all round. Easy to order, arrived within 2 days, easy to assemble (and I'm a 60 year old woman and managed it, no problems!) It's both stylish and functional and I'm very pleased.”

Helpful Report

Posted 5 years ago

“Ordered Sunday and delivered Monday put together really easy with great instructions Thanks”

Helpful Report

Posted 5 years ago

“Great high quality product, good customer service arranged delivery to when I could recieve it.”

Helpful Report

Posted 5 years ago

“Excellent product we received and a great service thankyou to all Mr Hallas”

Helpful Report

Posted 5 years ago

“Everything just as expected and very quick delivery too”

Helpful Report

Posted 5 years ago

“Bed is lovely. Easy to put together. Delivery was on time and well communicated. Would recommend this company.”

Helpful Report

Posted 5 years ago

“Exactly as pictured and described. Liked the fact I could choose delivery slot. Delivery crew polite”

Furniture 123 5 star review on 16th August 2020

Helpful Report

Posted 5 years ago

“Great quality bed and delivery was when expected”

Helpful Report

Posted 5 years ago

“Delivery on time and drivers helpful. Wardrobe very solid and instructions good. Very good value; in all, we are very pleased. Would recommend.”

Helpful Report

Posted 5 years ago

“delivery excellent. Table easy to put together. All as should be, would recommend ,”

Helpful Report

Posted 5 years ago

“Delivery was on time and the drivers were very pleasant. The furniture was of a good quality and easy to put together.”

Helpful Report

Posted 5 years ago

“Found this bed with a trundle and draws and ordered. It arrived when they said, they were courteous and polite and it wasn't as bulky as what I thought. The instruction said one hour to make but it took me 3. It wasn't complicated at all and went up easily. Just a lot to do in it that's all. It's sturdy and comfortable and I'm very happy with it!”

Furniture 123 5 star review on 15th August 2020

Helpful Report

Posted 5 years ago

“Very happy with the service I received, I ordered a bed and the date I was given to be delivered was inconvenient for me, I emailed customer service and sorted another day, I got a polite and quick response, would definitely recommend.”

Helpful Report

Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,967 reviews