Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,920 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,920 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my tv unit was easy to build looks very nice”

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Posted 4 years ago

“Furniture arrived promptly and was beautiful when assembled very happy with products tv cabinet coffee table and side tables”

Furniture 123 5 star review on 13th July 2020

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Posted 4 years ago

“Timely delivery and was kept informed throughout the process. Highly recommended.”

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Posted 4 years ago

“My son’s bed had an 8 week lead time but ended up being delivered 3 weeks early. We were regularly kept informed and the bed itself was just what we wanted. Very good quality.”

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Posted 4 years ago

“Love our new chairs they were delivered the next day. We live on a narrowboat and the delivery men carried them to the boat for us they were so helpful. I highly recommend this company.”

Furniture 123 5 star review on 12th July 2020

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Great product and delivery time. Great value for money.”

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Posted 4 years ago

“Delivery prompt and within few days of ordering. TV unit looks good especially when lit up. Would have liked centre insert to have lit up too but overall happy with purchase.”

Furniture 123 5 star review on 10th July 2020

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Delivered quickly and the day they said”

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Posted 4 years ago

“I received my bed after a lengthy delivery time, approx 6 weeks. Customer service was excellent when I queried how long and why (Covid related) Bed received and the quality is amazing, even better than I expected. Looks and feels luxury Great value for money. Would recommend to shop here”

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Posted 4 years ago

“Had some trouble finding answers I needed online, but the customer service team called me to help. I got my order done over the phone, and delivery date selected ahead of time which was what I wanted. Delivery happened on the selected day, and delivery time was easily tracked. Bed looks great, and seems to be of great quality too. Was nervous about it after reading some not so great reviews, but my whole process was great!”

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Posted 4 years ago

“Very helpful with fast delivery.”

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Posted 4 years ago

“Beautiful, spacious and luxurious. Very pleased”

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Posted 4 years ago

“Perfect just what I needed easy assembly would definitely recommend”

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Posted 4 years ago

“Delivery exactly as stated at time of order, totally hassle free”

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Posted 4 years ago

“Everything was brilliant...the price is really great and my fire looks amazing...speedy delivery and packed so well...”

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Posted 4 years ago

“My son love it the bed..”

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Posted 4 years ago

“Delighted all round. Great price. Next day delivery. Excellent assembly instructions. A really well made, attractive table. Perfect for my little cottage.”

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Posted 4 years ago

“What a beautiful bed, my daughter loves it. Quality is fantastic and easy to put together.”

Furniture 123 5 star review on 9th July 2020

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,920 reviews