Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,967 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,967 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with the bed excellent quality and delivery superb. Keep it up guys 5*”

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Posted 5 years ago

“I bought a Safina King Size Wing Back Ottoman Bed from Furniture123.co.uk a few days ago. I'm VERY happy with my purchase! Excellent quality bed, is exactly as it looks in the picture. Very sturdy and HUGE storage. The delivery guys from ArrowXL were very helpful and friendly. Excellent communication and fast delivery, which is always good! I honest recommend them.”

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Posted 5 years ago

“Arrived really quickly, no problems with ordering, the item looked great and was easy to put together, just needed to add the legs. Looks fabulous in our bedroom.”

Furniture 123 5 star review on 17th July 2020

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Posted 5 years ago

“Beautiful couch, great price, easy assembly. Delivery was on time and staff were helpful. Will definitely use again.”

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Posted 5 years ago

“Excellent service ordered a white gloss coffee table delivered on time looks amazing in my lounge”

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Posted 5 years ago

“Perfect ordered a bed Thursday and it was delivered the following day and as expected. Really pleased :)”

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Posted 5 years ago

“We have not opened the boxes yet and I’m giving it five-star because I hope it is good as the pictures👍🏻👍🏻👍🏻”

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Posted 5 years ago

“Fast delivery, arrived when they said it would. Put together extremely well with using instructions. Looks very modern and sleek. TV unit.”

Furniture 123 5 star review on 16th July 2020

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Posted 5 years ago

“excellent bed beautiful delivery excellent”

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Posted 5 years ago

“Easy ordering, delivered on time, item exactly as specified. Great Service.”

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Posted 5 years ago

“slightly complex to put together, but beautiful blue colour and very sturdy. overall very happy”

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Posted 5 years ago

“Great service delivery was quick. Product of great quality and quick and easy to put together due to good instructions”

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Posted 5 years ago

“Excellent service, great delivery arrived within the time slot, phoned half an hour before, bed is beautiful very strong, get plenty of spare bits incase, easy to build extremely happy with the quality of the bed.”

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Posted 5 years ago

“So happy and impressed as was a bit nervous ordering online! The items were really well packaged and are better than we'd hoped. Wouldn't hesitate to recommend!!”

Furniture 123 5 star review on 15th July 2020

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Posted 5 years ago

“Excellent service. Extremely quick delivery during these times given most of their competitors are blaming Everything on Covid 19. Would definitely recommend and would use again.”

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Posted 5 years ago

“Very good service delivery was very good came earlier than expected”

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Posted 5 years ago

“Great service, really lovely chairs. Very happy, thanks!”

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Posted 5 years ago

“Great value for money dining room table and chairs - speedy delivery too.”

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Posted 5 years ago

“Could not fault this company, delivery men so helpful and friendly and both my partner and I love our new bed, instructions easy to follow, it looks amazing. Will use furniture 123 again”

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Posted 5 years ago

“Love this Khloe Ottoman Navy bed. Great quality, great storage and so comfy. A bit of a mission to put together but worth it. And at £369.97, it was such a bargain.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,967 reviews