Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,920 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,920 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with my tv unit . The service communication and price excellent .”

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Posted 4 years ago

“We have had the Daybed for a week now and my daughter loves it. It has a solid feel whilst looking luxurious. Easy to order, quick delivery and the delivery guys were great. I would purchase other furniture from this company.”

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Posted 4 years ago

“Excellent service product arrived as advised and by dpd which in itself is a good delivery company Product in excellent condition”

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Posted 4 years ago

“Really quick delivery, great quality furniture which looks a lot more expensive than it is! Really pleased with our orders.”

Furniture 123 5 star review on 14th July 2020

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Posted 4 years ago

“Very good service, delivered on time as promised would highly recommend”

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Posted 4 years ago

“These units are absolutley beautiful and also wasnt hard to put together. My daughter my husband and I are extremely happy. Will highly recommend for sure. Thank you. Shirley”

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Posted 4 years ago

“Great space saving table. Really good quality, very happy with my purchase. Really efficient delivery too. Definitely recommend”

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Posted 4 years ago

“Outstanding on all levels. From customer service to delivery excellent. I would highly recommend. And above all my bed is fabulous! , great quality and finished to a high standard! And the price was was amazing. I'll definitely be making more purchases for my home in the future. Thanks Furniture 123 one very happy customer!”

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Posted 4 years ago

“Bought chair for my husbands music room , easy to put together, is comfy and looks dry stylish we are both very happy with the purchase”

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Posted 4 years ago

“Excellent product & fast delivery”

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Posted 4 years ago

“Really happy with the delivery , turned up on time very polite driver. The table is great perfect for my new kitchen really good value.”

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Posted 4 years ago

“Good strong table. The service was fast and trouble free”

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Posted 4 years ago

“Perfect colour, height, width, length, size and comfort. It has transformed our bedroom and given us additional space. Lovely soft, velvet feel and well made made, nice and sturdy.”

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Posted 4 years ago

“Order a bed back on the 21/06 wasn’t expecting it to come so quickly due to COVID but it was delivered 07/07. Instructions wasn’t the easiest but managed to understand it after getting all parts out. Would highly recommend great quality not a bad thing to say.”

Furniture 123 5 star review on 13th July 2020

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Posted 4 years ago

“Excellent value for money fast delivery can't fault them”

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Posted 4 years ago

“Absolutely first class service ,delivery really quick and table and chairs I received are absolutely lovely look more expensive than they were really good quality.Would definitely purchase again from furniture 123”

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Posted 4 years ago

“Great bed Great customer service and delivery service”

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Posted 4 years ago

“Price excellent. Great service and Delivery”

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Posted 4 years ago

“The table and chairs are solid and well finished and just what we wanted. Delivery was quick.”

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Posted 4 years ago

“Gorgeous piece of furniture, well made, great finish. Super pleased!!”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,920 reviews