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Furniture 123 Reviews

4.5 Rating 5,993 Reviews
87 %
of reviewers recommend Furniture 123
4.5
Based on 5,993 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Telephone, Email
Read Furniture 123 Reviews

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

Write Your review

Anonymous
Anonymous  // 01/01/2019
Delivery was on time, furniture is very good quality. I would definitely recommend furniture 123
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Posted 6 years ago
Fantastic! Love it ❤️
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Posted 6 years ago
Easy to order delivery good well packed Had to keep checking the delivery tracker but came within times sent
Helpful Report
Posted 6 years ago
Ordered a bed for next day delivery this was a premium charge , received a text to say it would not be delivered. They will let me know when within 48 hours when they can deliver, very poor customer service having paid for something and made the necessary arrangements only to be let down on the day. Have tried calling customer service which really is just a waste of time as you can not get through (3 hours trying). Sent email but had no response from that either. Will try and cancel the order when I can finally speak to someone.
Helpful Report
Posted 6 years ago
Ordered a bed for next day delivery this was a premium charge , received a text to say it would not be delivered. They will let me know when within 48 hours when they can deliver, very poor customer service having paid for something and made the necessary arrangements only to be let down on the day. Have tried calling customer service which really is just a waste of time as you can not get through (3 hours trying). Sent email but had no response from that either. Will try and cancel the order when I can finally speak to someone.
Helpful Report
Posted 6 years ago
Happy with purchase but mix up from company to courier so order was delayed as full address not given
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Posted 6 years ago
It was so easy, quick delivery and the quality for the price was very good .
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Posted 6 years ago
Beautiful footstool very surprised with the quality
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Posted 6 years ago
I ordered the Dynamo bed. It arrived the next day. The delivery guy rang me to check I was at home to receive it and gave me an hour delivery slot. The bed was very well packaged and was in perfect condition. It went together very easily using instructions that were easy to follow. The bed is very sturdy and excellent value for money.
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Posted 6 years ago
All good - purchase, Saturday delivery and assembly. The bed I ordered is lovely!
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Posted 6 years ago
Very helpful to carrying the delivery to bedroom.
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Posted 6 years ago
Delivered safely, pleasant guys. Easy to construct.
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Posted 6 years ago
In an age where much of what we buy tends to be sub-standard, the furniture was really quite good and great value for money. I would recommend with a clear conscience. Four stars given as nothing is perfect.
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Posted 6 years ago
The table and four chairs I bought from furniture 123 was outstanding when I put my order in I could not believe how fast the delivery was the cost asd service is 100% will buy from them again many thanks
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Posted 6 years ago
Amazing service, quick delivery. Had trouble with payment initially and they were very quick to follow up and assist with my purchase.
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Posted 6 years ago
Pretty nice bunk bed. Took my husband a few hours to build (although he did have some 'help' from our kids) Not altogthter that substantial (side rails on top bunk are pretty bendable!!) Some of the pre drilled holes are a little off and meant the top rail at the foot end of one of the beds didn't sit flush but we have doctored it satisfactorily. That said, it's a good budget bed, probably only outdone if we were to spend twice the price. Would we buy this again? I'd say yes if our budget was the same. Delivery. We got a 3 hour timeslot the evening before which was helpful although the "driver will call 30 mins before" didn't happen but luckily they arrived before the afternoon school run so I was home.
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Posted 6 years ago
Excellent chairs and customer service!!
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Posted 6 years ago
Delivered on time, beautiful, great quality. Extremely good value and they are ridiculously comfy. Very happy with my purchase.
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Posted 6 years ago
Very pleased with my order. The long stool was exactly as described and very sturdy. Payment and delivery was efficient.
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Posted 6 years ago
Beautiful bed. Really nice quality material and design. I accidentally chose incorrect delivery option as I was in work, and when I called the lady I spoke to had the bed delivered the next day. Amazing.
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Posted 6 years ago
Furniture 123 is rated 4.5 based on 5,993 reviews