Fy Reviews

Name: Fy
Rating: 4.40

4.4 Rating 1,886 Reviews

84 %

of reviewers recommend Fy

Company Reviews

Questions

Metrics

4.4

Based on 1,886 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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hello@iamfy.co

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110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the prints Iv received and fast and efficient service, packaged really well b”

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Posted 6 years ago

“I had a great 1st experience. An issue was rectified immediately and I love my purchase. All items are stylish and unusual.”

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Posted 6 years ago

“High quality unique products and excellent service”

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Posted 6 years ago

“A product didn’t arrive, before I’d even noticed they were in touch with me, refunded me and gave me 30% off my next purchases!”

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Posted 6 years ago

“Amazing products... fab customer service”

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Posted 6 years ago

“Products are amazing, delivery, timely. But when an order goes wrong, customer service is HORRIBLE!!!!!. I ordered, paid, and NEVER received my order. I have purchased from this company before with no problems. Now, I have an issue and NOBODY is giving me an answer. Will definitely be moving on from this place.”

Helpful Report

Posted 6 years ago

Hello, thanks for sharing your feedback - I had a look and two of my colleagues have replied several times to your inquiries but it seems like you're not receiving our replies for some reason! Can you please check your junk/spam folder to see if they ended up there? I have also now followed up with you from my personal email address, can you have a look for that e-mail please? Please note live chat is also available on our website Mon-Sat and we would be happy to hear from you via this channel if you still don't receive our email. Best, Sabrina from Fy!

Posted 6 years ago

“Products are amazing and the customer service is second to none”

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Posted 6 years ago

“Great picture, great quality”

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Posted 6 years ago

“I chose a beautiful tiger card for my daughter. It was unusual and the quality was excellent It’s very easy to shop with Fy. Great service, great value for the money.”

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Posted 6 years ago

“I’m really happy with my new picture. Good quality and quick delivery!”

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Posted 6 years ago

“The item I was looking for was on their website, was affordable and nice. The delivery was quite fast. The item I bought was better than I thought”

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Posted 6 years ago

“Love this website and the quality of the products”

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Posted 6 years ago

“Great choice of items and good delivery and packaging. I haven’t needed to return anything!”

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Posted 6 years ago

“Really impressed with the wide choice of products for the home. Absolutely love the scrapboard moon pendant lighting, I ordered two to compare and found the process of returning the unwanted one very easy.......”

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Posted 6 years ago

“Great product, easy to use website & good customer service. I’ll definitely use again.”

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Posted 6 years ago

“Loved the vast choice of cushion designs. Good quality machine washable faux suede, reasonably priced and delivered in days”

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Posted 6 years ago

“The tapestry looks amazing on our wall. Couldn’t be happier!”

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Posted 6 years ago

“Great posters, really unusual. Gave one each to my sons for Xmas, they loved them!”

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Posted 6 years ago

“I have been trying to return some pictures for over a week with absolutely no response to me. Funny I can't seem to find a number to call and actually talk to a person and I have had no luck reaching out social media, email, or messenger (I get blocked and am unable to respond on this platform!) SO RETURNING IS NOT EASY- In fact it's proven to be impossible. I will never order from them again!”

Helpful Report

Posted 6 years ago

Hello, thank you for your feedback and sorry to hear this! I had a look and one of our agents replied to your inquiry on Feb. 2 but it seems like you didn't receive this message. Another customer service agent is following up with you right now as well. Could you please check your spam folder for our replies? If you're still not finding them, please live chat with us on iamfy.co M-Sat! Best, Sabrina from Fy!

Posted 6 years ago

“I loved the picture I ordered, and the variety of artwork available. Will definitely order from you again”

Helpful Report

Posted 6 years ago

Fy is rated 4.4 based on 1,886 reviews