Fy Reviews

Name: Fy
Rating: 4.40

4.4 Rating 1,867 Reviews

84 %

of reviewers recommend Fy

Company Reviews

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Metrics

4.4

Based on 1,867 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Caro was super helpful and very kind, really enjoyed our interaction so thank-you! 10/10”

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Posted 3 years ago

“I ordered a framed print which arrived in under a week, the quality is fantastic. Can’t wait to get it up on the wall. Paloma provided excellent customer service.”

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Posted 3 years ago

“I ordered a picture which was £13. It's a thin piece of card that had just been photocopied. The quality is very poor, would have cost mire than a few pence to produce. Very poor value for money.”

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Posted 3 years ago

“Excellent service from Caro!”

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Posted 3 years ago

“Caro of your office has been extremely helpful and assisted me with my request in a timely and most helpful manner. Looking forward to my artwork 😁”

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Posted 3 years ago

“Ordered lots of great stuff with Fy, all turned up very quickly. Had an order go missing in the post and the team were very helpful and offered a refund or same item straight away. Excellent customer service!”

Helpful Report

Posted 3 years ago

“I ordered a front door mat. Looks great in the photo. Do not be fooled. Its awful quality, very small, and I cannot think it will last if a pair of wet feet get wiped on it. The rubber backing is very thin. Added to that, its twice the price of anywhere else. I liked the look of this site but not sure I will order again. No notesincluded to do a return, even though it says returns are free in 28 days. I wait to see what their customer service is like.”

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Posted 3 years ago

“Quick delivery and really lovely picture. Very happy :)”

Helpful Report

Posted 3 years ago

“They refund quite quickly and there is good response from customer service Unfortunately the prints don't come with brackets to hang them, these need to be purchased separately. The colour quality of the prints can be quite subdued and not crystal clear . I paid £91 for a large print which looks like a copy of a copy that has been photocopied too many times.”

Helpful Report

Posted 3 years ago

“I bought the meaning prints of Aunt, Mum and Dad. I was a bit disappointed when they arrived today as they’re really just pieces of paper which I could’ve just printed myself. It is nice paper but I think the cost is way too high for these Unframed. I would pay €6.99 each but not €12.99”

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Posted 3 years ago

“Great service, great communication, very helpful when I had ordered the wrong item. Will definitely use again.”

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Posted 3 years ago

“Really disappointing. Poor quality prints, really pixelated. Feels like a complete waste of money.”

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Posted 3 years ago

“Cuadro protegido. Diseño impresionante, mejor que en la pantalla.”

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Posted 3 years ago

“Lovely print, and great speedy service.”

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Posted 3 years ago

“The prints are of very good quality, so is the framing, the customer service has been lovely and the delivery was extra fast! :)”

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Posted 3 years ago

“Beautiful image but don’t waste your money on their frames. They look and feel cheap and are not worth the cost. The frame is not wood and instead of glass it’s plastic. :(”

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Posted 3 years ago

“Love love love my print. Arrived quickly and well packed”

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Posted 3 years ago

“The artwork itself, fantastic. Looks like its printed on copy paper. No sharpness, no crispness, I could get the frame for 5 bucks at Michael's and for $82 you can't even put real glass in it? This is a scam.”

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Posted 3 years ago

“"The Twins Kate And Grace Hoare 1876 Art Print by The Fitzwilliam Museum" Everything perfect.”

Helpful Report

Posted 3 years ago

“I love the selection on Fy, but I got my first framed print and I was hoping for better quality. For over $100, I was expecting a higher resolution print. The frame also seemed a bit cheap. Overall, a bit disappointed. The piece also took about a week longer than expected to ship as there was some sort of issue that wasn't fully explained that caused delay.”

Helpful Report

Posted 3 years ago

Fy is rated 4.4 based on 1,867 reviews