“I will not be renewing with AXA , Last year the renewal notice arrived by email so late that I had already purchased a new policy from AXA at a cheaper rate than the renewal that I eventually received. They then proceeded to collect payment from my account for both policies. After numerous emails I eventually had one refunded but was unable to print out the policy documents for the new policy as it would only allow me to print out the one that I cancelled. Almost a year later I still am unable to print off the documents that I had paid for. I would not recommend AXA.”
“Easy to comprehend and compare what you get with Axa and other comparable Insurers, on-line. Form filling good as long as you have all the information at hand pertaining to insuring your car. Wanted to see evidence of no claims, if applicable, but this was on previous documentation of past provider so not complicated and they acknowledged this by return e-mail. I would recommend Axa as an insurer.”
“They're are slow in replying to request I found there department don't talk to other s department ie no claim department which I have been since January”
“Please note Badal was my friend and neighbour and I helped him with his insurance online.
Sadly Badal passed away in February (His son advised you of this).
If there is any way you could stop the emails addressed to Badal I would be grateful.
I have only rated everything poor in the hope this gets more attention.
Thank You
Phil Methven”
“Easy to arrange. entirely online - print your own documents, good price. So far, I am very happy though, of course, you only really find our how good your insurance is when you make a claim.”
“My window screen needed replacing due to a stone chip, my policy stated that an excess of 75 pounds would apply, not a problem as most policy's require this but it turned out if I went ahead and claimed my years no claim would of been frozen, so for a 75 pound window screen claim I would of lost a whole year which I think is very unfair and is also making me think of changing insurance companies this year”
