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AXA Insurance Reviews

2.3 Rating 1,184 Reviews
33 %
of reviewers recommend AXA Insurance

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AXA Insurance 2 star review on 10th September 2026
Anonymous
AXA Insurance 5 star review on 19th August 2026
Anonymous
AXA Insurance 1 star review on 30th June 2026
Christina Lenny
AXA Insurance 1 star review on 20th December 2025
Malachi Jaramillo
AXA Insurance 1 star review on 20th December 2025
Kelvin Benjamin
AXA Insurance 1 star review on 16th October 2025
Harper Allen
AXA Insurance 1 star review on 11th October 2025
James
46
Anonymous
Anonymous  // 01/01/2019
I joined AXA last year and after 3 weeks of joining my car was hit by another driver which was not my fault. AXA without hesitation hit the ball rolling and sorted everything out from repairs to courtesy like for like car. I never never had a claim and the way I was treated was top class.
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(Car Insurance) - Posted 11 years ago
Quick, easy, no hassle. But, no claims to date ...
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(Car Insurance) - Posted 11 years ago
It's about time Axa changed its policy about being in an accident with an uninsured driver.This happened to me in the past and I lost my no claims bonus and the excess on my policy even though I had all the drivers details and the accident was not my fault. I also had fully comprehensive insurance. I changed my insurance company after this.
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Posted 11 years ago
Axa has given me piece of mind
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(Car Insurance) - Posted 11 years ago
Having lost a part of policy very fast re supply
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(Car Insurance) - Posted 11 years ago
Very happy with service etc. Later I wanted to add my daughters partner to the driver list, got all help required. I truct it will remain so.
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(Car Insurance) - Posted 11 years ago
Very prompt and courteous claims team
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(Car Insurance) - Posted 11 years ago
Axa has very competitive prices. Everything is done online which I guess helps keep costs down. It helps to be IT literate to navigate the website, but I do believe there is a phone line back up if you have details. I have not made any claims so I don't know how they are in that department. Overall the service they provide is good if you want basic cover at a good price.
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(Car Insurance) - Posted 11 years ago
My experience with AXA was straight forward and most of all I was very satisfied with the premium offered which included many important extras.
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(Car Insurance) - Posted 11 years ago
Easy to fill in the information needed and the cost was brilliant much better than I was hoping for. I will use them again.
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(Car Insurance) - Posted 11 years ago
I feel feel my policy should be less expensive for the very limited miles I drive per year which is less than 2000.
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(Car Insurance) - Posted 11 years ago
Quick, easy process. All docs accessible online - suits me!
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(Car Insurance) - Posted 11 years ago
Axa was a lot cheaper than most other insurers and was able get a quotation that I required satisfactory.I recently changed my car and even got a small rebate from them.Providing they keep my premium low I wil be insuring with Axa again on renewal of my policy.
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(Car Insurance) - Posted 11 years ago
axa took my money refused my insurance until I give written proof, 0f my no claim bonus as a result I lost two months of my insurance
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(Car Insurance) - Posted 11 years ago
Very quick and straightforward,documents sent through as required when asked for.
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(Car Insurance) - Posted 11 years ago
no
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(Car Insurance) - Posted 11 years ago
Very good but would not let me change my insurance over to a 2 litre because of my age I have no points and a full hgv licence but not aloud to drive a 2 litre, not happy with it at all can not wait to finish my year with them
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(Car Insurance) - Posted 11 years ago
Couldn't have been easier hope next times is
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(Car Insurance) - Posted 11 years ago
when i had a chip window screen just before the mot they had it fixed in 24hrs.
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(Car Insurance) - Posted 11 years ago
Very poor way to treat customers dodge at any opportunity much better out there, they provide a service "not good "but required ! But the user keeps them in jobs!!!!!!
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(Car Insurance) - Posted 11 years ago
AXA Insurance is rated 2.3 based on 1,184 reviews