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AXA Insurance Reviews

2.4 Rating 1,089 Reviews
35 %
of reviewers recommend AXA Insurance
Company Reviews Questions Metrics
2.4
Based on 1,089 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
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Anonymous
Verified Buyer
“Had no problems with AXA, and also got a good quote off them.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anthony
Verified Buyer
“Really helpful with a very quick pay out after my accident excellent”
Helpful Report
(Car Insurance) - Posted 10 years ago
Stephen
Verified Buyer
“no hassle looking forward to 2nd year quote”
Helpful Report
(Car Insurance) - Posted 10 years ago
Paul
Verified Buyer
“My window screen needed replacing due to a stone chip, my policy stated that an excess of 75 pounds would apply, not a problem as most policy's require this but it turned out if I went ahead and claimed my years no claim would of been frozen, so for a 75 pound window screen claim I would of lost a whole year which I think is very unfair and is also making me think of changing insurance companies this year”
Helpful Report
(Car Insurance) - Posted 10 years ago
Ajit
Verified Buyer
“NO PAPERWORK IS SENT TO ME. NO COMMUNICATON I HAVE TO CHECK WHEN MY INSURANCE IS DUE.”
Helpful Report
(Home Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“No problems”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Kept me informed on what was going on . And sorted courtesy car out quickly. Can't fault.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Simple and straightforward.”
Helpful Report
(Home Insurance) - Posted 10 years ago
Colin
Verified Buyer
“i made a good choice this time last year to choose axa and providing the price is good for next year insurance we will stay for another year.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Peter
Verified Buyer
“axa is a poor provider in the way you get your documents, you have to download them yourself even though you tell them you are not computer literate. they are not interested they just want your money,. I will not go with tem again”
Helpful Report
(Car Insurance) - Posted 10 years ago
Russell
Verified Buyer
“Like any insurance you hope you don't have to claim so i'm lucky and would hope to get good service from such a named company if I did claim.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Mark
Verified Buyer
“As on-line insurers go I found Axa simple and easy to use. The paperwork was straightforward, easy to read and understand on-line. I easily printed off my Insurance Certificate and left the T&C's within the e-mail ready to re-use if the need did arise. I recently e-mailed Axa to ask that they not automatically renew my Car Insurance and they replied promptly to explain that it had been switched for manually re-insure.”
Helpful Report
(Car Insurance) - Posted 10 years ago
William
Verified Buyer
“Had to make a claim - excellent service all round.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Eileen
Verified Buyer
“COST OF INSURANCE IMPORTANT, GOT A GOOD DEAL, AM A CAREFUL DRIVER, BEEN DRIVING APPROX 30 YEARS, WILL CHECK COMPARISON WEBSIGHT FOR CAR INS RENEWAL.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“I am locked into axa at the moment because a no fault claim they put me tbe CUE database which is costing me extra with any other insurance company.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Keith
Verified Buyer
“all insurance companies are lying swindling scum-bags, Axa just happened to be the least expensive lying swindling scum-bags i could find on the day. having never made a claim in 13 years who ever robs me of the least money are the lesser evil, Axa asked me for an honest review and they got one”
Helpful Report
(Car Insurance) - Posted 10 years ago
Roel
Verified Buyer
“A star website”
Helpful Report
(Car Insurance) - Posted 10 years ago
Hector
Verified Buyer
“Very well done Axa made policy easy to understand.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Good communication, easy website access,”
Helpful Report
(Car Insurance) - Posted 10 years ago
Kevin
Verified Buyer
“Every part of the process was clear and quick exactly what I required”
Helpful Report
(Car Insurance) - Posted 10 years ago
AXA Insurance is rated 2.4 based on 1,089 reviews
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