Login
Start Free Trial Are you a business? Click Here

AXA Insurance Reviews

2.4 Rating 1,089 Reviews
35 %
of reviewers recommend AXA Insurance
Company Reviews Questions Metrics
2.4
Based on 1,089 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Read AXA Insurance Reviews
Visit Website

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Denise
Verified Buyer
“This provider were very helpful and did exactly what I required.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Scott
Verified Buyer
“You get a good quote then they put extra cost on any wat they can”
Helpful Report
(Car Insurance) - Posted 10 years ago
John
Verified Buyer
“I can say my experience of AXA has been that the staff are most help full over the phone but I have had a few issues trying to log on to my online account.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Robin
Verified Buyer
“Despite removing the only authorised repair company , who was relatively local , on their original list they understood that my lease purchase from Mercedes required me to use an Mercedes approved repairer and allowed me to use a reputable local mercedes repairer .”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“good service”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“I will not be renewing with AXA , Last year the renewal notice arrived by email so late that I had already purchased a new policy from AXA at a cheaper rate than the renewal that I eventually received. They then proceeded to collect payment from my account for both policies. After numerous emails I eventually had one refunded but was unable to print out the policy documents for the new policy as it would only allow me to print out the one that I cancelled. Almost a year later I still am unable to print off the documents that I had paid for. I would not recommend AXA.”
Helpful Report
(Home Insurance) - Posted 10 years ago
David
Verified Buyer
“as some one not really good with computers my experence setting my insurance was brilliant and very easy and excellent value”
Helpful Report
(Car Insurance) - Posted 10 years ago
Aboo
Verified Buyer
“Overall I was very satisfied and will recommend anyone who asks me about my car insurance”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Easy to comprehend and compare what you get with Axa and other comparable Insurers, on-line. Form filling good as long as you have all the information at hand pertaining to insuring your car. Wanted to see evidence of no claims, if applicable, but this was on previous documentation of past provider so not complicated and they acknowledged this by return e-mail. I would recommend Axa as an insurer.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“A good company insure with, for me it was no hassle and no problems.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Pamela
Verified Buyer
“They're are slow in replying to request I found there department don't talk to other s department ie no claim department which I have been since January”
Helpful Report
(Car Insurance) - Posted 10 years ago
Tomasz
Verified Buyer
“Very good service”
Helpful Report
(Car Insurance) - Posted 10 years ago
Rita
Verified Buyer
“straightforward, no problems. Good price.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Geoffrey
Verified Buyer
“Excellent prices and first class service.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Please note Badal was my friend and neighbour and I helped him with his insurance online. Sadly Badal passed away in February (His son advised you of this). If there is any way you could stop the emails addressed to Badal I would be grateful. I have only rated everything poor in the hope this gets more attention. Thank You Phil Methven”
Helpful Report
(Car Insurance) - Posted 10 years ago
Brian
Verified Buyer
“Easy to arrange. entirely online - print your own documents, good price. So far, I am very happy though, of course, you only really find our how good your insurance is when you make a claim.”
Helpful Report
(Car Insurance) - Posted 10 years ago
David
Verified Buyer
“Never purchased anything online before even I found it reasonably straight forward and I've had no problems with With AXA”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“I am very pleasd with axa insurance hope to stay with them for many more years to come thakyou .”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“overall good survice”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“I will renew with AXA again in may”
Helpful Report
(Car Insurance) - Posted 10 years ago
AXA Insurance is rated 2.4 based on 1,089 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request