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AXA Insurance Reviews

2.3 Rating 1,184 Reviews
33 %
of reviewers recommend AXA Insurance

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AXA Insurance 2 star review on 10th September 2026
Anonymous
AXA Insurance 5 star review on 19th August 2026
Anonymous
AXA Insurance 1 star review on 30th June 2026
Christina Lenny
AXA Insurance 1 star review on 20th December 2025
Malachi Jaramillo
AXA Insurance 1 star review on 20th December 2025
Kelvin Benjamin
AXA Insurance 1 star review on 16th October 2025
Harper Allen
AXA Insurance 1 star review on 11th October 2025
James
46
Anonymous
Anonymous  // 01/01/2019
I have had years and years of driving and am always surprised by the cost of insurance just because I am treated as elderly even though I spent many hours of driving under the ROSPA diving flag of safety
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(Car Insurance) - Posted 10 years ago
Very happy with cover/cost. I trust on renewal will be just as happy on similar cover and cost. Thank you ......Leon Russell.I......f I say "yes"to ...name displayed ....name only....no personal details.
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(Car Insurance) - Posted 10 years ago
Very friendly and efficient , best service I have used with an insurance company Hopefully they will remain competitive again this year.
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(Car Insurance) - Posted 10 years ago
Competitive prices, efficient completion of application and supply of documentation. All I can ask for really.
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(Car Insurance) - Posted 10 years ago
I never claimed 15 years .recently motorbike hit my bumper now over 3 months they did not received any reply from other party insurance. They have kept my excess. they not repairing my damaged wheel. they recommended impact bodyshop they stole my parcel shelf also they damaged body paint and rear seat my car looks 15 years older.
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Posted 10 years ago
Everything so far so good. Await renewal
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(Car Insurance) - Posted 10 years ago
Great customer service, easy to use
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(Car Insurance) - Posted 10 years ago
not had any problems they came up with a decent price and if the renewal price is the same I will renew with them.
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(Car Insurance) - Posted 10 years ago
When I changed insurers this was best for me.
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(Car Insurance) - Posted 10 years ago
AVOID THIS COMPANY! A terrible company. Beware of windscreen claims, they affect your no claims discount. And in the event of a claim, insist on getting your own quote. They use their own repair centre who charge high rates forcing AXA to write off vehicles.
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(Car Insurance) - Posted 10 years ago
very good insurance
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(Car Insurance) - Posted 10 years ago
A very simple online process with clear instructions every step of the way
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(Car Insurance) - Posted 10 years ago
Had no problems requesting and being provided with my car insurance requirement costs.
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(Car Insurance) - Posted 10 years ago
will renew this year. The trouble with Car Insurance is they think you are the same as every other 80's Driver we are not and therefor we should be given the chance to have cheaper Insurance, when we can show we are still competent drivers. Regards John Tasker
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(Car Insurance) - Posted 10 years ago
Axa insurance best insurance
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(Car Insurance) - Posted 10 years ago
Best insurance I've felt with thus far hopefully they keep it up
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Posted 10 years ago
AXA is easy to deal with no fuss
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(Car Insurance) - Posted 10 years ago
I believe that Axa has failed to deliver a remotely appropriate standard of service in managing an accident claim and after many months of trying to get an acceptable remedy, I have elected to take my case to the Ombudsman. Even whilst I am doing this Axa still persist in service failures. They cannot even get the Ombudsman's e-mail address correct in their glossy leaflet "A guide to our complaint procedure" - a small point but indicative of their dismissal of detail. Moreover within the last few days Axa have breached one of the stipulations imposed upon organisations dealing with the Financial Ombudsman. I have drawn the breach to the attention of FOS and to Axa. I have neither the time nor the patience to continue with this insurer and I've taken the business elsewhere.
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Posted 10 years ago
very happy with axa so far.
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(Car Insurance) - Posted 10 years ago
bbb
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(Car Insurance) - Posted 10 years ago
AXA Insurance is rated 2.3 based on 1,184 reviews