Login

Start Free Trial Are you a business? Click Here

AXA Insurance Reviews

2.3 Rating 1,152 Reviews

34 %

of reviewers recommend AXA Insurance

Company Reviews

2.3

Based on 1,152 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	Greater than 27%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

Read AXA Insurance Reviews

Write Your review

Tell us how AXA Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

media upload photo icon

media upload video icon

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

AXA Insurance 1 star review on 13th January 2026

AXA Insurance 1 star review on 20th December 2025

Malachi Jaramillo

AXA Insurance 1 star review on 20th December 2025

Kelvin Benjamin

AXA Insurance 1 star review on 16th October 2025

AXA Insurance 1 star review on 11th October 2025

AXA Insurance 1 star review on 11th October 2025

Rosalia .S Mora

AXA Insurance 1 star review on 9th October 2025

Eddie .A Stuart

44

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had no problems requesting and being provided with my car insurance requirement costs.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“will renew this year. The trouble with Car Insurance is they think you are the same as every other 80's Driver we are not and therefor we should be given the chance to have cheaper Insurance, when we can show we are still competent drivers. Regards John Tasker”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Axa insurance best insurance”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Best insurance I've felt with thus far hopefully they keep it up”

Helpful Report

Posted 9 years ago

“AXA is easy to deal with no fuss”

Helpful Report

(Car Insurance) - Posted 9 years ago

“I believe that Axa has failed to deliver a remotely appropriate standard of service in managing an accident claim and after many months of trying to get an acceptable remedy, I have elected to take my case to the Ombudsman. Even whilst I am doing this Axa still persist in service failures. They cannot even get the Ombudsman's e-mail address correct in their glossy leaflet "A guide to our complaint procedure" - a small point but indicative of their dismissal of detail. Moreover within the last few days Axa have breached one of the stipulations imposed upon organisations dealing with the Financial Ombudsman. I have drawn the breach to the attention of FOS and to Axa. I have neither the time nor the patience to continue with this insurer and I've taken the business elsewhere.”

Helpful Report

Posted 9 years ago

“very happy with axa so far.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“bbb”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Just how insurance should be, especially for seniors, clear, no fuss, and affordable, Thanks AXA, no need to look elsewhere, Mick Daines. Doncaster.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Great company”

Helpful Report

(Car Insurance) - Posted 9 years ago

“I have had no problems in buying or when claiming with Axe found them very helpfull.I hope to remain with them in the future .”

Helpful Report

(Car Insurance) - Posted 9 years ago

“I took out car insurance with Axa but forgot to mention that my named driver had made a small claim on her own car policy for bumping into our gate post. I then had to update the policy to add this info and was charged a further £137. I did look into removing her as a named driver but that would have added an additional £75 premium. Just another example of insurance company gotchas.”

Helpful Report

Posted 9 years ago

“Far too much information . Did not like having to get information on Line. would have preferred to talk to a adviser to clarify the detail of the policy.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Nice, clear and easy, lots of things can be done online. I like it!”

Helpful Report

(Car Insurance) - Posted 9 years ago

“I was very happy to find this company.I have been with them since last june and thankfully have not had to make a claim.in view of my age I was pleased with the quote and hopefully the renewal in june will be as acceptable”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Very good service would use them again!”

Helpful Report

(Car Insurance) - Posted 9 years ago

“I have not made a claim and so I feel that it is both inappropriate and foolish to comment any further!”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Very good comparison site. Enabled me to save on both house & car insurance.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Quick cheap and reliable- not a rip off company who charge a handling/document fee for everything- changed plate and address and was not charged for either.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Totally useless, abrupt people on the telephone who are very rude and have the attitude that nothing is down to them to resolve and if they can pass it to someone else or if it's not their fault then the quicker they can pass you off to someone else or blame someone else the better. Unwilling to help. Useless. I would definitely advise against using axa.”

Helpful Report

Posted 9 years ago

«
1
2
...
44
45
46
47
48
»

AXA Insurance is rated 2.3 based on 1,152 reviews