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AXA Insurance Reviews

2.4 Rating 1,058 Reviews
36 %
of reviewers recommend AXA Insurance
Company Reviews Questions Metrics
2.4
Based on 1,058 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Linda
Verified Buyer
“I would recommend Axa Insurance to friends and family.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Margaret
Verified Buyer
“Excellent service, explained everything I needed to know about my car insurance. Very friendly and pleasant, nothing was a problem to.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Janet
Verified Buyer
“My last car insurance company bombarded me with e-mails which was really annoying. I'm happy to say I haven't heard from AXA since taking out the policy a year ago which is how it should be.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“I have nothing to say just waitng for next years quote.”
Helpful Report
(Car Insurance) - Posted 10 years ago
James
Verified Buyer
“Pure rubbish.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Insurance was easily and quickly arranged and I was able to subsequently amend my policy and access my documents online. I have phoned their customer service helpline and they very helpful and prompt in their response.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“I find Axa Insurance to be very professional in all m dealings with them, hence I am a satisfied customer.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“No problems, but I have read that axa came top of the most hated company the country. Guess they never pay out. Won't knowingly be using them again.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Alex
Verified Buyer
“A good company so far very cheap lets see what happens at renewal see where that price goes.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Julie
Verified Buyer
“very happy satisfied customer.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Raymond
Verified Buyer
“To date i have no cause for any complaint against axa ,i have found them straightforward and easy to come to a decision in choosing them as my insurer.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“do not have one.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Everthing ok good value for money.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“No complaints.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“I found the website hard to navigate when I needed information when I called the helpline number they were not very helpful and did not want to answer my questions they just informed me that the information I needed was available on the website eventually they did answer my questions.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Was nice to work with ax.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Timothy
Verified Buyer
“Very good company and helpful would recomend.”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Quite happy.”
Helpful Report
(Car Insurance) - Posted 10 years ago
AXA Insurance is rated 2.4 based on 1,058 reviews
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