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AXA Insurance Reviews

2.3 Rating 1,189 Reviews
33 %
of reviewers recommend AXA Insurance

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AXA Insurance 5 star review on 19th August 2026
Anonymous
AXA Insurance 1 star review on 30th June 2026
Christina Lenny
AXA Insurance 1 star review on 20th December 2025
Malachi Jaramillo
AXA Insurance 1 star review on 20th December 2025
Kelvin Benjamin
AXA Insurance 1 star review on 16th October 2025
Harper Allen
AXA Insurance 1 star review on 11th October 2025
James
AXA Insurance 1 star review on 11th October 2025
Rosalia .S Mora
45
Anonymous
Anonymous  // 01/01/2019
“Had no problems with AXA, and also got a good quote off them.”
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(Car Insurance) - Posted 11 years ago
“Really helpful with a very quick pay out after my accident excellent”
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(Car Insurance) - Posted 11 years ago
“no hassle looking forward to 2nd year quote”
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(Car Insurance) - Posted 11 years ago
“My window screen needed replacing due to a stone chip, my policy stated that an excess of 75 pounds would apply, not a problem as most policy's require this but it turned out if I went ahead and claimed my years no claim would of been frozen, so for a 75 pound window screen claim I would of lost a whole year which I think is very unfair and is also making me think of changing insurance companies this year”
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(Car Insurance) - Posted 11 years ago
“NO PAPERWORK IS SENT TO ME. NO COMMUNICATON I HAVE TO CHECK WHEN MY INSURANCE IS DUE.”
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(Home Insurance) - Posted 11 years ago
“No problems”
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(Car Insurance) - Posted 11 years ago
“Kept me informed on what was going on . And sorted courtesy car out quickly. Can't fault.”
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(Car Insurance) - Posted 11 years ago
“Simple and straightforward.”
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(Home Insurance) - Posted 11 years ago
“i made a good choice this time last year to choose axa and providing the price is good for next year insurance we will stay for another year.”
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(Car Insurance) - Posted 11 years ago
“axa is a poor provider in the way you get your documents, you have to download them yourself even though you tell them you are not computer literate. they are not interested they just want your money,. I will not go with tem again”
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(Car Insurance) - Posted 11 years ago
“Like any insurance you hope you don't have to claim so i'm lucky and would hope to get good service from such a named company if I did claim.”
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(Car Insurance) - Posted 11 years ago
“As on-line insurers go I found Axa simple and easy to use. The paperwork was straightforward, easy to read and understand on-line. I easily printed off my Insurance Certificate and left the T&C's within the e-mail ready to re-use if the need did arise. I recently e-mailed Axa to ask that they not automatically renew my Car Insurance and they replied promptly to explain that it had been switched for manually re-insure.”
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(Car Insurance) - Posted 11 years ago
“Had to make a claim - excellent service all round.”
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(Car Insurance) - Posted 11 years ago
“COST OF INSURANCE IMPORTANT, GOT A GOOD DEAL, AM A CAREFUL DRIVER, BEEN DRIVING APPROX 30 YEARS, WILL CHECK COMPARISON WEBSIGHT FOR CAR INS RENEWAL.”
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(Car Insurance) - Posted 11 years ago
“I am locked into axa at the moment because a no fault claim they put me tbe CUE database which is costing me extra with any other insurance company.”
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(Car Insurance) - Posted 11 years ago
“all insurance companies are lying swindling scum-bags, Axa just happened to be the least expensive lying swindling scum-bags i could find on the day. having never made a claim in 13 years who ever robs me of the least money are the lesser evil, Axa asked me for an honest review and they got one”
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(Car Insurance) - Posted 11 years ago
“A star website”
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(Car Insurance) - Posted 11 years ago
“Very well done Axa made policy easy to understand.”
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(Car Insurance) - Posted 11 years ago
“Good communication, easy website access,”
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(Car Insurance) - Posted 11 years ago
“Every part of the process was clear and quick exactly what I required”
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(Car Insurance) - Posted 11 years ago
AXA Insurance is rated 2.3 based on 1,189 reviews