Bennetts Reviews

Name: Bennetts
Rating: 4.38

4.4 Rating 2,016 Reviews

83 %

of reviewers recommend Bennetts

Company Reviews

Questions

Metrics

4.4

Based on 2,016 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0344 412 2171

Location:

Unit 3, Swan Park, Kettlebrook Road, Tamworth
B77 1AG

Write Your review

Tell us how Bennetts made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bennetts 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Buy your insurance with Bennetts and get a free subscription to Ride Magazine.So I did.Where is my magazine.Twice have I phoned to enquire - and on both occasions I was told "We will phone you back"This has been ongoing for about two weeks.No magazine and no call.My last phone call lasted for 33 minutes.All a waste of time.”

Helpful Report

Posted 10 years ago

“I was quoted twice the amount that I paid the previous year. Placed one phone call and the price magically was returned to almost the same amount as before. I hate this attempt to dupe loyal customers into being victims of "Inertia" ( the pratice of having customers automatically renew again and again whilst not checking the new premium). Carol Nash did this to me and the third time I left them for Bennetts who were great for years.I hope this isn't a new trend.”

Helpful Report

Posted 10 years ago

“Price ok but proving no claims inconvenient and could be troublesome for some. Why charge if you can't find it? What's the insurance database for? Cancellation charge is over the top and should be illegal! It's coming back to me why I left Bennetts years ago. Yes please do share on your site.”

Helpful Report

Posted 10 years ago

“A money grabbing organisation that is more interested in taking your cash than working for its customers. I have been charged Â£30 for cancelling my policy that I was unaware that of it even being renewed one hour after having received the one and only communication from Bennetts in the post. According to the lady on the phone who was very well briefed on the policy small print I had been sent 2 reminders by post (neither received) and the one letter that I got was received 7 days after it was sent .You have my email address and I am sure that an automatic reminder could have been sent in this manner (I did get a reminder from Go compare.( Thanks Bennetts...)). I will do my best to reclaim my hard earned money from the C/C company but I do not hold out much hope.The reason I have awarded one star is because if I awarded 0 you may have thought that I had forgotten.I do hope this complaint comes to the notice of someone in authority.Max Linder”

Helpful Report

Posted 10 years ago

“Personally I feel ripped off and hoodwinked by Bennetts and wouldn't reccomend them to anyone - even my worst enemy and will be writing to the ombudsman about my woeful experience.”

Helpful Report

Posted 10 years ago

“Bennetts did not send my renewal papers and when I rang up the "Automatic Renewal" was going to be 3 times last years premium !!!Not a very good Insurance Brokerage!They then were able to bring my insurance in line with last years premiums and with the same insurer ??? but only because I rang up!!!!!Needless to say I have already cancelled this years automatic renewal scheme.Buyers beware of this loophole that they can exploit !!!!!!!”

Helpful Report

Posted 10 years ago

“Wow! The cost of my policy was increased from Â£250.54 to Â£767.57. That's three times the price. I did not receive any notification of the increase. The money was taken from my credit card and the policy automatically renewed. That's what I call great service!!!”

Helpful Report

Posted 10 years ago

“Staff were not helpful. Website is not very good as it should flag up important points when you fill in sections like the fact you need to pass your CBT within 30 days. There should also be an insurance that can insure my scooter so that I can keep it safe in the garage until the weather improves so I can get my CBT according to the staff on the phone this does not exist.”

Helpful Report

Posted 11 years ago

“I had a bad experience with BennettS got a quote paid, approx a month later they would not accept my no claims. sent them emails with 9 years NCD on my prev insurance docs and a letter from prevs insurance but they still refused evidence. They now wanting £149.61 extra I asked them to cancel my cover and not take out any money they said I could not cancel cover by email and took money out of my account with out my permission. I got money back through the bank. I sent a letter cancelling cover thinking it was done and over. Nearly three months later get a phone call to say I now owe £15.37 but for what? I refused to pay and also asked why had I a letter off dvla saying bike had no cover, Bennetts continued to pursue me with letters and calls I gave in and paid! so for one months cover I paid £84.66 plus 15.37 cancellation fee? and DVLA SAID BIKE HAD NO INSURANCE COVER. WHAT I THINK OF BENNETTS IS UNPRINTABLE.”

Helpful Report

(Motorbike Insurance) - Posted 9 years ago

“Avoid, can't compare to the top end motorcycle insurers.”

Helpful Report

Posted 9 years ago

“Took my money and received a note a few months later that I am not covered by their insurance as I did not provide Compulsory Training documents in time. Have not yet received the Money I paid in full for full year cover more than six months later. Calls I dropped each time I call.”

Helpful Report

(Motorbike Insurance) - Posted 9 years ago

“Vey very very poor customer service. Rude arrogant and scammers. Tried increasing my premium saying they did not receive my no claims bonus which was sent 6 times. People on telephone very rude. Stay away.”

Helpful Report

Posted 10 years ago

Bennetts is rated 4.4 based on 2,016 reviews