Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.12

4.1 Rating 2,228 Reviews

79 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

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4.1

Based on 2,228 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

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“Efficient fast easy good service even for those of us not very good on computer tech.”

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Posted 5 years ago

“Gone away but had to come back. That says it all”

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Posted 5 years ago

“This company has helped tremendously, there prices are reasonable.”

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Posted 5 years ago

“I have been with budget car insurance for the second year not . Found them to be not the cheapest but they are definitely the best car insurance company I've had over the past 35 years. Staff are so pleasant and very easy to talk to”

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Posted 5 years ago

“Have been with budget insurance for many years and have never had a reason to complain and the staff are more than willing to give assistance with anything I need”

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Posted 5 years ago

“Budget car insurance is not reliable you end up with lots of regrets.”

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Posted 5 years ago

“Very reliable and competitive and excellent value”

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Posted 5 years ago

“Yes well,,,I feel very safe with budget ,,,budget do look after there customers,,,in lock down I thort my budget insurance had lapst,,budget was still looking after there customers”

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Posted 5 years ago

“Have always had good service from Budget. No problems at all.”

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Posted 5 years ago

“Always prepared to help and support existing customers”

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Posted 5 years ago

“To date I have experienced no difficulties whatsoever.Damaged windscreen replaced inside 24 hours. Fees still very competitive. (long may it continue)”

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Posted 5 years ago

“Great Service, easy to use, efficient and cheap. Thank you”

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Posted 5 years ago

“Any Data is collected by an insurance firm like this so-called Budget Insurance, could be a risky practice by the person who willingly give out their data. Car insurance like this, do not care or worry about anyone other than making money from the most vulnerable. This should have been investigated ages ago. I hope nobody ever will hand out their important data to an insurance company like this who use a system to try and act fraudulently. They won’t be able to act in that manner for very long. Whatever they make from the most vulnerable, will probably be lost in legal cases.”

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Posted 5 years ago

“Their consultants had contacted me many times that they end up confusing me and I end up having two policies for one car. I paid for two policies for three months, at first I thought it's a once of fee. Later on the 3rd transaction I started looking at my bank statement I noticed this. I phoned and asked how does it happen that I pay for one twice? They apologized for the inconvenience and promised to refund me within 7 days, believe me it's 25th day now I am following up twice or thrice a week they keep saying they'll get back to me but don't. I am very tired of this. This proves that when I get a problem I will experience the same hassle. So I decided to cancel both my policies and find a better one”

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Posted 5 years ago

“Purchased car insurance at cost of £219 after going on a comparison site. However Budget did not wait for me to forward my NCB instead they accessed my bank and took another £556.00 without my permission. I asked for a refund after I had forwarded the NCB but they only refunded me £368.00 this oncreased my policy price by nearly 100% I phoned to ask for a reason and they said the terms of the policy had changed. NOTHING HAD CHANGED EXCEPT THAT THEY SCAMMED ME OUT OF MORE MONEY. I cannot afford to pay cancellation fee on top of the monet I have already pad so I am stuck with Budget insurance for a year... AVOID THIS COMPANY AT ALL COSTS.”

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Posted 5 years ago

“I have been with Budget for a couple of years, fortunately I have not had to claim so far .lhope they reward my loyalty by not increasing my policy by more than inflation next year.”

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Posted 5 years ago

“Very good customer services and very helpful”

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Posted 5 years ago

“very helpful people on phones , the cover and price is good”

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Posted 5 years ago

“Spoke to one of your agents, got my insurance renewed, no fuss. All covered for another year.”

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Posted 5 years ago

“I have cancelled my policy with Budget Insurance early March 2021. Only to find out via debit orders that they never cancelled my policy. I called them to enquire and they did see it on their system that I requested for them to cancel the policy but it is still active. They promised to rectify their mistakes and the manager promised me he has immediately done a refund and the money will reflect on the 31st in my account. Now it is the 1st and they have not refunded me and when I call them they say they will do the refund today and the money will reflect on the 08 April. Now I have to wait more days for their incompetency and i am not even sure I will receive my refund on the specified date as I did not receive it on previous specified days. This is a huge inconvenience on my side.”

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Posted 5 years ago

Budget Insurance is rated 4.1 based on 2,228 reviews