Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.12

4.1 Rating 2,228 Reviews

79 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.1

Based on 2,228 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

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“Good service, easy to speak to by phone.”

Helpful Report

Posted 5 years ago

“Budget bombards you with calls when you are due for renewal, so many calls??? not necessary”

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Posted 5 years ago

“As with all insurance companies, Budget does not reward customer loyalty. My insurance was hiked up quite substantially on renewal. Sick of having to phone up and request a better deal, so will be switching companies ASAP. Shame, as customer service agents are always super friendly. Just fed up with being shafted on price each year.”

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Posted 5 years ago

“I rang Budget as they had already offered me car insurance at a very competitive rate. By the time I had finished speaking to a very pleasant young man (who incidentally understood my health issues) the cost was even lower. I have been with Budget for three years now and would recommend them to anyone.”

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Posted 5 years ago

“Good price renewal when speaking to Budget not so good when you get your renewal online”

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Posted 5 years ago

“I have not actually had any contact with Budget Insurance as yet. I was with O2 and was told they were no longer doing car insurance and I was asked if I would like to transfer to Budget, which I did”

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Posted 5 years ago

“It was a seamless transfer from O2 Drive to Budget. They almost matched a competive quote so I was happy to stay. Their agents were professional and very helpful too.”

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Posted 5 years ago

“Communication was clear and dignified during renewal.”

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Posted 5 years ago

“Good price for insurance, but...changed address and whilst I was surprised and happy to see my insurance go down a few pence, being charged £20 to do an online change seems a bit of an unfair charge. No documents are posted out due to an online portal to print at my own cost and no person was on the other end of a phone with a calculator. I understand that's what I signed up for but seems excessive when technology has advanced. I have another vehicle with Direct Line and they charge nothing at all for an online change.”

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Posted 5 years ago

“Good service and very helpful, my only complaint is the charge to change my circumstances 3 weeks before renewal. I believe if all documents are on line it’s easy to change without a cost.”

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Posted 5 years ago

“Service was excellent and the price for my insurance was very competitive, definitely recommend them to anyone”

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Posted 5 years ago

“I have always been more than happy with budget insurance. Very helpful organisation.”

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Posted 5 years ago

“Never had any issues. Price always seems aceptable.”

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Posted 5 years ago

“Very easy and quick results with helpful staff when I had an accident. Excellent company with reasonable insurance costs”

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Posted 5 years ago

“Terrible company - only insured with them because they were selected by HSBC Car Insurance. Unhelpful, intransigent and I am escalating my complaint to the financial ombudsmen. If you have a choice pick someone else.”

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Posted 5 years ago

“Had a claim without any hassle.”

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Posted 5 years ago

“ease of re doing my policy”

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Posted 5 years ago

“When someone ran into the back of me three years ago I’m ashamed to say I didn’t know which insurance company I was with, having chosen the cheapest ... I needn’t have worried ... they turned out to be simply the best from start to finish !”

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Posted 5 years ago

“Cheapest price when I took out car policy, I was impressed with easy claims procedures when someone ran into back of my car”

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Posted 5 years ago

“Good price, very helpful staff”

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Posted 5 years ago

Budget Insurance is rated 4.1 based on 2,228 reviews