Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.09

4.1 Rating 2,029 Reviews

78 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

Metrics

4.1

Based on 2,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't fall for their low price, when something happens you'll end up having to go fix it out of your own pocket as their PDS conveniently excludes pretty much anything worth covering. Absolute joke. Had to chase nearly daily for 3 weeks for them to finally give me their assessors report. The report had price gouging in it to bring it over the excess, and actually excluded the main point of concern due to their PDS.”

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Posted 5 years ago

“Very happy with service as usual. Never had to claim so very lucky.”

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Posted 5 years ago

“your assistant was very helpful but the huge increase in premium was totally unjustified!”

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Posted 5 years ago

“I have dealt with Budget Insurance for many many years, both for House Insurance and Car Insurance, and have never wanted to change. Their Customer Service is always excellent and it is super easy to renew my insurances. Their quotes are always very good - they will happily find you the best deal (on one occasion less than the previous year!). The RAC breakdown which comes with the car insurance is excellent too - 365 days a year. I can very happily recommend Budget Insurance, and have done, many times.”

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Posted 5 years ago

“Budget Insurance, easy to use no problem no fuss Budget Insurance r us”

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Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

“Tried to penalise me for my card being declined on auto renew - even though my old card had expired. When I complained the staff on the customer services were VERY rude. Awful experience.”

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Posted 5 years ago

“Getting threatening letters,I did not renew my policy I went with another insurer so why am I getting threatening letters from budget.scammers.”

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Posted 5 years ago

“Charged £65 to cancel the policy after 11 days, so within the 14 day cooling off period as policy starts from 15/11. No they state 14 days for when I purchased it. Total rip off. Avoid at all cost. Years premium was only £149!”

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Posted 5 years ago

“excellent price and service”

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Posted 5 years ago

“Did the usual web site search for my car insurance and Budget's price for my renewal couldn't be beaten. Easy process to renew all documents etc on line.”

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Posted 5 years ago

“Very easy renewal, with no problems, documents on line, couldn’t be easier.”

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Posted 5 years ago

“Very polite and informative agent, also an excellent price for a very comprehensive insurance policy.”

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Posted 5 years ago

“Terrible. I sent an email and have had no response”

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Posted 5 years ago

“Terrible ceiling collapsed won’t pay out I’ve done al the leg work constantly on the phone still waiting to find out weather they will replace carpet”

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Posted 5 years ago

“Good comms”

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Posted 5 years ago

“Haven’t had a bad experience with budget insurance Been insuring with you for a number of years just don’t understand how the price of insurance keeps going up 🤷🏻‍♂️ Surely loyal customers should get some kind of discount. Will be looking elsewhere next year. Sorry 😐”

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Posted 5 years ago

“They are always very helpful.”

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Posted 5 years ago

“Shopped around on all the comparison sites but Budget was the least expensive on renewal!”

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Posted 5 years ago

“Annoyed on renewal as I found much lower quotes. On talking to them they lowered their quote to within £5 of that so I renewed just to save the hassle. Well fine but why not give a competitive quote to start with. One is led to believe it’s because enough people don’t bother trying.”

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Posted 5 years ago

Budget Insurance is rated 4.1 based on 2,029 reviews