Budget Insurance Reviews

Name: Budget Insurance
Rating: 4.12

4.1 Rating 2,228 Reviews

79 %

of reviewers recommend Budget Insurance

Company Reviews

Questions

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4.1

Based on 2,228 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Budget Insurance 2 star review on 1st July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“like another couple of people on here tired to cancel but have a threatening letter about a debt company or pay £80 sent a email no reply very much a oneway company”

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Posted 4 years ago

“The car insurance is a fantastic price. I had to call to make a claim earlier this year and they were extremely helpful and professional. I'm definitely staying with them.”

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Posted 4 years ago

“Price seems to be very slow to increase...tick. I had to put my friend on my insurance for holiday to Skye and was able to find phone number and speak to an advisor very quickly...big tick! Thanks Kate”

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Posted 4 years ago

“Tried to cancel auto renewal day before expiry on car insurance online and could not, no renewal notice sent. Cancelled first thing on the day to be charged £38 for the benefit. Called my card provider and they are investigating. Today 3 weeks later I get a threatening letter with debt collection agency for the full annual amount £145 and the policy is already cancelled !!!! I would hate to deal with a real insurance claim from these people. Am taking legal advice. They are slightly cheaper than elsewhere but its is not worth the agro. They have not heard of a cooling off period.”

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Posted 4 years ago

“Good company! Always easy to insure with them. Never had any problems with Budget.”

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Posted 4 years ago

“Good service very competitive price .”

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Posted 4 years ago

“I can not fault this company, I have bean their customer for tree years now and I've always had a very good experience each time.. recently I was hit and luckily I had the drivers information (reg) and Budget Insurance treated me so nice kept me calm and gace me reassurance that it will be ok and IT really was this company are amazing very grateful 🙏 Thank you so much you very happy customer”

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Posted 4 years ago

“You should ve ashamed of you self Budget Insurance for not covering the surfer who lost his van.. Thats why you guys have plenty of money left for the managers..BÀÀÀAAADDDDDDD INSURANCE. Stop awarding your selves..”

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Posted 4 years ago

“I had claim for lost and stolen keys my excess was R5700. And there quote was R 5750 when I obtained a quote the quote was R 8850.00 and they said that they are going to go with there quote 5months premiums wasted with these people”

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Posted 4 years ago

“I renewed my insurance with Budget the process was smooth and efficient.”

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Posted 4 years ago

“Gave me bad renewal quote but then reviewed when asked to and gave better quote”

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Posted 4 years ago

“All good so far.”

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Posted 4 years ago

“Auto renew contracted you to cancel yet you ignore this! Still take my money and again ignore me Worst company ever!!”

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Posted 4 years ago

“The price was lower than last year which ant be bad”

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Posted 4 years ago

“Thank You Budget for a competative renewal quote, great friendly service!! A++ :-)”

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Posted 4 years ago

“Excellent service from start to finish”

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Posted 4 years ago

“Joined while it was O2 drive. Been with them for two years. After reading these reviews their thefts. My insurance policy in 2019 was £310 per year. In 2020 my current policy was £386. I’m a 34 year old, been driving for almost 16 years, don’t have any claims or criminal convictions. Yet I am being fleeced. I moved house at the beginning of the year. In February 2021 I was charged £75 then £20. Don’t know what the £20 was about, nothing was said about being charged £95 for moving house. I’m looking to canx my policy. Reading a lot of these reviews, there’s a cancellation fee. Fingers crossed when I canx I won’t be charged for another insurance policy. It’s shear fraud and unprofessional, just debiting people’s bank accounts.”

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Posted 5 years ago

“Lovely people to talk to. Easy and understanding of insurance details. Great price.”

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Posted 5 years ago

“Compared to my previous insurer the premium was competitive. When renewal was due I was on holiday but because I opted for automatic renewal my cover continued and to my surprise my premium had reduced. I don't think that has ever happened to me. As I have yet to make a claim (God forbid) I can't comment on that process.”

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Posted 5 years ago

“ABSOLUTE SCAM! The clowns took my deposit for my van insurance and then cancelled without contacting me. I uploaded a perfectly legitimate proof of NCB that Swindon had sent me on letterhead paper that said ‘proof of NCD’, the policy number, the date and my personal and vehicle details…and Budget Insurance had told me it wasn’t an acceptable proof of NCB because the policy had expired (2 weeks ago)… durrrh well of course it has, that’s why I’ve taken out a new policy with you! And NCD is valid with any insurers for up to 2 years so they literally have no point. I replied to the email asking for a manager to ring me and received an email back from the NCD department telling me that my issue wasn’t a NCD issue and to call another department… what the hell?! I replied again telling them it was and I needed help. No reply. The next day… they’ve cancelled my policy and STOLEN my deposit. Don’t touch with a barge pole, the positive reviews are likely fake and this is yet another beautiful scam. I will be taking legal action on this one.”

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Posted 5 years ago

Budget Insurance is rated 4.1 based on 2,228 reviews