Dial Direct Reviews

Name: Dial Direct
Rating: 4.32

4.3 Rating 3,169 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,169 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy and straightforward”

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Posted 1 year ago

“it's my second year with Dial Direct and happy to continue. Great customer service, reminding when insurance due for renewal, can say very good price followed by competitive quote giving plenty of time to compare and very easy renewal process.”

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Posted 1 year ago

“Brilliant insurance”

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Posted 1 year ago

“Great service highly recommended for car insurance.”

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Posted 1 year ago

“Good service all round. Prompt reminder when due for renewal, competitive quote giving plenty of time to compare. Very easy to renew and happy with renewal price.”

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Posted 1 year ago

“Very happy with the service I would recommend you to someone else if asked.”

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Posted 1 year ago

“Good service all round. Prompt reminder when due for renewal, competitive quote giving ample time to research options available.”

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Posted 1 year ago

“Very good service have been with them for years.”

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Posted 1 year ago

“Excellent sorted my car insurance out with NO PROBLEMS Also last year my car broken down i did have breakdown with dial direct and there SORTED EVERYTHING OUT WITH NO PROBLEMS EXCELLENT AND FRIENDLY”

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Posted 1 year ago

“I have been with Dial Direct for many years. Good friendly staff,very helpful, good price on car insurance, the very best I had,⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“Dial Direct is the most helpful insurance company I have ever dealt with. They are honest and up front with everything. They actively look for the best rates and coverage annually and are always looking out for the customer.”

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Posted 1 year ago

“Very efficient service when our car broke down.”

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Posted 1 year ago

“Happy with service”

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Posted 1 year ago

“Renewal quote was a lot less than any other quite and hadn't increased by much at all.”

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Posted 1 year ago

“been with you know for 3 years both car and contents allways had good service from you and good prices now my son has also been with you for 2 years car also had good srvice and prices”

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Posted 1 year ago

“Great recent experience without any hassle or stress.”

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Posted 1 year ago

“This is my second year and I have not had any problems with them.”

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Posted 1 year ago

“Been with them for a few years now and have not had a problem.”

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Posted 1 year ago

“It's not easy,with break down ,not be able to speak to some one ,he was helpful when I spoke to someone,I would been able to drive in my car, because it was amber warning,long wait,got it fixed next day.carol watson”

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Posted 1 year ago

“Very Helpful and efficient service absolutely no complaints very good price thank you”

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Posted 1 year ago

Dial Direct is rated 4.3 based on 3,169 reviews