Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,583 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,583 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been with Dial DIRECT for three years now, I find they are very efficient to deal with and understand the complexity customers require when insuring a car and getting the best deal at the best price.”

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Posted 1 year ago

“Always excellent price and fantastic service”

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Posted 1 year ago

“Does what it says on the tin easy to get car insurance”

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Posted 1 year ago

“Easy to renew my car insurance”

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Posted 1 year ago

“Not happy my renewal went up by £40”

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Posted 1 year ago

“Competitive price's, Helpful staff, can actually speak on phone to a person not a robot. Does not all have to be done on line.”

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Posted 1 year ago

“Easy to do”

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Posted 1 year ago

“I unfortunately mistook my renewal date and DD did all they could to reinstate it, I was impressed with the sales person who made the process easy for me”

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Posted 1 year ago

“Hi happy yes with the way you treated me 1st class thank you”

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Posted 1 year ago

“Good service up a bit this year but not too much.”

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Posted 1 year ago

“As a repeat customer with no need to claim I hope the customer service will be as good as promised but Ive been impressed so far with fact I can “talk” to Dial Direct, discuss points & get “listened to.” Thus far, well done & thank you”

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Posted 1 year ago

“Have been a customer for a number of years and am satisfied with my experience which is why I keep renewing through them. Great easy to use online system. Highly recommend.”

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Posted 1 year ago

“Easy to renew at sensible price”

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Posted 1 year ago

“Dial Direct offers good rates and great customer service what's not to like.”

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Posted 1 year ago

“Just renewed my car insurance with you gone up a little but still reasonable and easy to do Thanks”

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Posted 1 year ago

“Good price and easy and great service”

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Posted 1 year ago

“1 Reminded me my car insurance was due 2 simple renewal 3 The same policy was £20 cheaper than last year 4 excellent service”

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Posted 1 year ago

“Hassell free renewal at very reasonable priced quotes unlike previous insurers, who upped the cost considerably. I have been with dial direct now for 3 years and when receiving my renewal it's that reasonable I don't even check other insurers and I've never done that before. A++++++++++ service highly recommended.”

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Posted 1 year ago

“Good service and excellent deal as usual”

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Posted 1 year ago

“They were very helpful and to the point .”

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Posted 1 year ago

Dial Direct is rated 4.3 based on 3,583 reviews