Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,660 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.4

Based on 3,660 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

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“Second year with same company never had to claim they text every month to say the recieved my payment price very good get breakdown window cover very pleased with then and would recommend”

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Posted 3 years ago

“Good price. Easy to obtain and quick. Not claimed and hope I don't have to. But looks very good value”

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Posted 3 years ago

“Good company friendly and easy to reach to discuss issues been with them for a few years now and competitive in pricing would recommend 😊😊👍”

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Posted 3 years ago

“Consistently competitive. Retained my business for past 3 years. Never was able to stay with the same car insurance for more than a year in the past. Staff have always been very polite and helpful.”

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Posted 3 years ago

“Happy with all aspects of your time and consideration”

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Posted 3 years ago

“Used this company before, had no personal contact with them, but web site very easy to use. Prices very reasonable compared to other even with my medical issues.”

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Posted 3 years ago

“Although premium was increased and had that £20 service charge included. It included breakdown services and still came in cheaper than competitors on multiple comparison sites. I choose not to auto renew so cannot use the renew option on the internet.”

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Posted 3 years ago

“Quick and easy to deal with”

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Posted 3 years ago

“Very. Good service.”

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Posted 3 years ago

“For the first time in many years I stayed with the same insurance company, Dial Direct. They gave me an excellent quote, comparable with last year, that just carried on when last year's finished. Thanks again. 😎”

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Posted 3 years ago

“Total nightmare, No body knows what they are doing or how to do it ! The conversation just go's around in circles and handed off to different departments.”

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Posted 3 years ago

“Good overall service and prices . However not happy that my July payment was taken 4 days before my dew date .”

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Posted 3 years ago

“renewed my car insurance last month really quick and easy process”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Every Thing With Dial Direct Is So Easy Best Insurance Company I Have Ever Used ,Any Questions Or Queries They Are On It In A Flash If You Are Looking For Good Quality Insurance At A Reasonable Price Look No Further. R Evatt Coventry.”

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Posted 3 years ago

“Always had excellent and quick service”

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Posted 3 years ago

“Price increase not justifiable even in thesectimes”

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Posted 3 years ago

“Very helpful and pleasant to talk to helpful staff wen i was struggling to understand what was going on sent me a copy of all paperwork mand checked to see if i received it x”

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Posted 3 years ago

“Very competitive price and benefits, can recommend looking at this company for your next quote”

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Posted 3 years ago

“Thus far have found Dial Direct easy to deal with, quick response to queries and fair pricing. The on-line service has proved very convenient.”

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Posted 3 years ago

Dial Direct is rated 4.4 based on 3,660 reviews