Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,660 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.4

Based on 3,660 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

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“Nothing was a problem.”

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Posted 3 years ago

“Very good and like how you can pay monthly”

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Posted 3 years ago

“"Basically there are at the end of the phone when needed. Prices are value for money and they are always there to talk over your renewal price "”

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(Van Insurance) - Posted 3 years ago

“I have been pleased with Dial Direct on efficiency and was well pleased with my renewal price which was not excessive given the general rise in quotes from other Companies.”

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Posted 3 years ago

“Customer service is faultless. Pricing excellent and I wanted my documentation in the post which was done extremely quickly.”

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Posted 3 years ago

“Easy and straightforward”

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Posted 3 years ago

“I have found Dial Direct very good for both this and last year's insurance. Amazed that for the first time in ages my renewal quote was cheaper than elsewhere! Simple to use website for documents too! Can't recommend enough!”

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Posted 3 years ago

“I have been a customer for a couple of years and have always had excellent service”

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Posted 3 years ago

“Second year with Dial Direct only a small price rise which is great easy to renew. I haven’t had any problems as yet do would recommend them”

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Posted 3 years ago

“My second year with dial direct and I find they are fairly competitive, although my insurance went up a few quid, I’ve stayed with them. It seems as though all insurance policies are rising. Very easy to speak with over the phone too.”

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Posted 3 years ago

“Dual Direct have excellent customer service & go that bit further. 3rd year renewal and will more than likely, use them again.”

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Posted 3 years ago

“I am happy to recommend Dial Direct. At a time when inflation is high my renewal quote was lower than last year. Existing customers are valued as highly as new ones which is unusual these days but how business should be done. The process of renewal was simple and straightforward. Thank you.”

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Posted 3 years ago

“Excellent, customer service, great price and very easy to navigate, I really like the fact that I get a text message every month, when My payment is taken. I have 100 % recommended this company too ALL my family and friends.”

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Posted 3 years ago

“Process of taking out insurance was really easy, questioned the renewal price and as I had been quoted less from a comparison site they matched the price”

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Posted 3 years ago

“2nd year.. great customer service and excellent price..thank you”

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Posted 3 years ago

“Renewed again with Dial Direct , the renewal price was better then insurance offers from other companies . Also i have some extras added to my policy which makes it even better Fortunately I haven’t had do a claim yet and would gladly recommend to family and friends”

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Posted 3 years ago

“This is my second year with Dial Direct, had no problems at all. Good Customer service very helpful when I needed to contact them.”

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Posted 3 years ago

“Excellent price and service. Clear helpful communication”

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Posted 3 years ago

“Very efficient company. I have used Direct dial for 3 years now and found them to be good.”

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Posted 3 years ago

“Very straightforward & reasonable price.”

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Posted 3 years ago

Dial Direct is rated 4.4 based on 3,660 reviews