Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,660 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.4

Based on 3,660 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been with Dial for a few years now and found them to be competitive with other companies, I always look what’s on offer in the insurance market and have not thought it worth a change, I hope my loyalty is appreciated so that I can continue giving them my business.”

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Posted 2 years ago

“Everything was okay but you have spelt my name wrong it is Ann Doreen not Dorren .”

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Posted 2 years ago

“🤞. No problems yet. great job.”

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Posted 2 years ago

“Been with Dial Direct for a couple of years. Had good experience on a claim, reasonable prices and good service. I would recommend.”

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Posted 2 years ago

“Autorenewal email went to spam, forgot about upcoming date to renew. Premium went up from £184 to £270. Called on the day when new insurance started. Being charged £30 cancellation fee. I won't ever come back.”

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Posted 2 years ago

“Customer Service quick and easy to deal with. Very good value for money. Quick delivery of documents. Used this company for a couple of years now and find them very helpful and convenient. Thank you.”

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Posted 2 years ago

“Super quick and easy.”

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Posted 2 years ago

“Fair price. Documents readily available.”

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Posted 2 years ago

“Good efficient service. Early notification of renewal. Easy renewal process. Documentation easily available online. Good price. No problems for me.”

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Posted 2 years ago

“Easy to renew,a fair price and informative and all documents easy to access”

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Posted 2 years ago

“Great service great value”

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Posted 2 years ago

“Happy with your insurance except your price keeps going up”

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Posted 2 years ago

“Fair price for renewal so decided to stay. Good service and easy access to documents.”

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Posted 2 years ago

“Easy renewal at a competitive price, and always keep you informed about your policy/ payments.”

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Posted 2 years ago

“Quick simple - clear information”

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Posted 2 years ago

“A competative price”

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Posted 2 years ago

“The car insurance renewal price was very competitive and easy to arrange. However, the car breakdown service is with RAC who are TERRIBLE. So even if included in your cover strongly recommend you arrange your own breakdown cover. The Dial Direct team did try their best to help but it was the RAC handling centre that was the problem”

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Posted 2 years ago

“Simple easy instructions on price, payments cover and access to documentation.”

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Posted 2 years ago

“A 1 service have house and car insurance with them for several years”

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Posted 2 years ago

“Very good price for policy easy to renew very pleased with the service .”

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Posted 2 years ago

Dial Direct is rated 4.4 based on 3,660 reviews