Dial Direct Reviews

Name: Dial Direct
Rating: 4.29

4.3 Rating 3,003 Reviews

83 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,003 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just over a year ago I cancelled my insurance with a very well known dealer and have never looked back. Not only am I getting good insurance for a fraction of the price, I am getting extra benefits such as road side assistance.”

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Posted 2 years ago

“Had a claim against me which is ongoing even though I have proved I was not even in the area and my insurance has gone up in price”

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Posted 2 years ago

“Absolutely first class service from Dial Direct, from customer service to great prices, i am totally happy with the service i receive.”

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Posted 2 years ago

“The biggest thing is the price you have given me on my cars, The service is good.i would recommend Dial Direct .”

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Posted 2 years ago

“Great service at a great price”

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Posted 2 years ago

“Gave me a fair price for my car insurance, and answered my questions well.”

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Posted 2 years ago

“I find this company very helpful and accommodating.”

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Posted 2 years ago

“No problems”

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Posted 2 years ago

“great service and quote,”

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Posted 2 years ago

“Easy access and quick response to calls, informative and helpful.”

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Posted 2 years ago

“Never had any problems”

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Posted 2 years ago

“Good pricing; easy to deal with any issues quickly; everything online so accessible whenever you need it.”

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Posted 2 years ago

“Sensible pricing, pleasant service. Hopefully I will never need to make a claim but should that arise hopefully the level of service will be the same.”

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Posted 2 years ago

“Easy to renew, monthly text reassure payment is made.Very good price.”

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Posted 2 years ago

“Easy to renew. Not a massive change in my yearly policy. Very satisfied”

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Posted 2 years ago

“Great company good to do business with easy to renew policies good price I recommend this company”

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Posted 2 years ago

“Very pleased with quote nice to see at last that loyalty is being rewarded.”

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Posted 2 years ago

“Quick easy great price couldn't be more pleased thankyou”

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Posted 2 years ago

“Quotes are quick, staff are helpful. Haven't needed to make a claim but I've found it easy to discuss a possible policy change. Process easy and competitive”

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Posted 2 years ago

“Simple, straightforward insurance, makes life a lot easier”

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Posted 2 years ago

Dial Direct is rated 4.3 based on 3,003 reviews