Dial Direct Reviews

Name: Dial Direct
Rating: 4.32

4.3 Rating 3,177 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No fuss and easy to deal with. Also far more value for insurance than some of the “ rip off” rivals.”

Helpful Report

Posted 2 years ago

“Extremely happy to be a member of the team knowing im in great hands caring for all my driving requirements”

Helpful Report

Posted 2 years ago

“Great service, thanks!”

Helpful Report

Posted 2 years ago

“Very polite, very helpful, very satisfied.”

Helpful Report

Posted 2 years ago

“Renewed my insurance again with Dial Direct for a second year really great service and best price”

Helpful Report

Posted 2 years ago

“Excellent service I'm very happy with them Thank you so much”

Helpful Report

Posted 2 years ago

“They were able to get me a cheep price than the one they gave me first. Just because I told them I had retired this year”

Helpful Report

Posted 2 years ago

“Very professional service. Questions answered clearly and my unfortunate claim was dealt with efficiently and effectively. Can't ask for more.”

Helpful Report

Posted 2 years ago

“Excellent service started second year with company and have no regrets. Quote as good as any other offered,have already recommended to others!!”

Helpful Report

Posted 2 years ago

“Sizeable increase on last year but wanted the RAC cover but wasn’t impressed when after renewing was told that the Motor Legal Protection wasn’t included which was last year no effort made on their behalf to rectify this and they know about their mistake”

Helpful Report

Posted 2 years ago

“Always a smooth easy transaction when insuring my car. Very efficient and excellent communication. Highly recommend. Competitive prices always.”

Helpful Report

Posted 2 years ago

“Good customer service”

Helpful Report

Posted 2 years ago

“They gave me a warning the Insurance was due to run out and gave me plenty of time to search for a cheaper product, I liked the fail safe that automatically insured me after a specified date. Also I am grateful for the large text as I have eyesight issues Many thanks”

Helpful Report

Posted 2 years ago

“Not had use your services up to now and everything fine decent price”

Helpful Report

Posted 2 years ago

“This is my third year with Dial Direct who offer competitive renewal prices. I would suggest that my policy price and renewal beats many of the other quotes that I have received hands down. Also a great overall policy. Thanks”

Helpful Report

Posted 2 years ago

“Great company to use and no hassle with insurance renewal”

Helpful Report

Posted 2 years ago

“This is my second year with Dial Direct, they offer a competitive price to the opposition. Everything about your policy is easily accessible online. As long as they stay competitive I want stay with them.”

Helpful Report

Posted 2 years ago

“Easy to communicate with customer service.”

Helpful Report

Posted 2 years ago

“Happy with the price and service”

Helpful Report

Posted 2 years ago

“I am an old person. I find your automatic renewal the worse thing ever. In my opinion it should be illegal to do. That is my biggest concern for marking you down. What made me happy? well nothing as I have not had any reason to contact you as yet to be disappointed.”

Helpful Report

Posted 2 years ago

Dial Direct is rated 4.3 based on 3,177 reviews