Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,586 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,586 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had an accident four weeks ago. I was impressed the way I was contacted and asked if there was anything they could do I sent pictures of the damage to my car and I got an instant results”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Great service have my home insurance and car insurance with this company .”

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Posted 2 years ago

“Customer Service Team excellent”

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Posted 2 years ago

“I contacted Dial Direct when my policy was due, excellent service very helpful chap on the phone, no massive increase, was delighted with the outcome.”

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Posted 2 years ago

“Reported a water leak Sunday morning,not an emergency leak, plumber turned up at 9pm and repaired it. Brilliant service”

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Posted 2 years ago

“6 years a happy customer with them still giving better service and premium”

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Posted 2 years ago

“Very easy to renew my policy and very happy with the price. Most other insurer's were much higher. Found customer service very good.”

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Posted 2 years ago

“Good price same cover as the rest of the insurance companies who want more than double my quote”

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Posted 2 years ago

“still very good price for what I wanted (including breakdown), nice and easy to renew, no messing about with forms to fill in. Very happy with cover”

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Posted 2 years ago

“Ease of setting up insurance at a very competitive price and fair increase in renewal quote. Would definitely recommend.”

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Posted 2 years ago

“Excellent patience & knowledge of the policy I required,from the customer service department.Thank you.”

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Posted 2 years ago

“Your rep found me a much better deal”

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Posted 2 years ago

“Easy to renew my Van Insurance. Very good customer service.”

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Posted 2 years ago

“Very good company no problem renewing every year”

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Posted 2 years ago

“Affordable insurance, renewal price was reasonable and meant no searching for replacement providers.”

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Posted 2 years ago

“Very Good Service, easy to renew year after year, price is always competitive.”

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Posted 2 years ago

“Renewal was cheaper than Quidco search.”

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Posted 2 years ago

“Easy to apply on line with quick response with quotes, Requirements meet with a good cover at a fair price, have used for 6 consecutive years now and will hopefully continue to.”

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Posted 2 years ago

“Very good service will keep using the company”

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Posted 2 years ago

Dial Direct is rated 4.3 based on 3,586 reviews