Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,660 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.4

Based on 3,660 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The company is working solely for it's customer very helpful good customer service good value for money thank you 😊”

Helpful Report

Posted 2 years ago

“Web site was very easy to use and explained everything properly Easy to find your documents”

Helpful Report

Posted 2 years ago

“Very good company and excellent customer service department. Very helpful”

Helpful Report

Posted 2 years ago

“"This was a good company to deal with will definitely use them again "”

Helpful Report

(Van Insurance) - Posted 2 years ago

“Best rates around”

Helpful Report

Posted 2 years ago

“Great prices and customer service”

Helpful Report

Posted 2 years ago

“Just renewed my policy. Very pleased with price and service.”

Helpful Report

Posted 2 years ago

“Very competitive insurance price. Good communication service, easy to use online system.”

Helpful Report

Posted 2 years ago

“Great service very knowledgeable made my claim easy”

Helpful Report

Posted 2 years ago

“Competitive and easy to deal with”

Helpful Report

Posted 2 years ago

“Dial direct has dealt with our car insurance for a few years now.We have been hit from behind whilst stationary which was quite traumatic as it was a lorry that hit us! Dial Direct fealt with everything we needed with professionalism and understanding under the circumstances. I would not hesitate to recommend this company to anyone needing a car insurance. Well done dial Direct!”

Helpful Report

Posted 2 years ago

“Very happy with my car insurance cover, so I have decided to go with you again this year.”

Helpful Report

Posted 2 years ago

“Very pleased, with all aspects of service.”

Helpful Report

Posted 2 years ago

“Very satisfied with the service and the price to renew policy for another year, an additional discount offered was also very helpful. Thank you.”

Helpful Report

Posted 2 years ago

“Great customer service and very competitive price . I would recommend Dial Direct”

Helpful Report

Posted 2 years ago

“Price went up,but decided to stay,got call 2 weeks after renewing saying could give me a discount, great customer service”

Helpful Report

Posted 2 years ago

“Received renewal. Found alternatives but realised they didn’t include the extras I enjoy with DD - including RAC cover. Changed to single payment option. Staff helpful and efficient. I’m very happy”

Helpful Report

Posted 2 years ago

“Easy to renew and competitive price, no hassle and no sales jargon just facts.”

Helpful Report

Posted 2 years ago

“Reasonable quick to answer. Always precise and very helpful and with patience”

Helpful Report

Posted 2 years ago

“I've been with DirectDial for a few years now and I would like to say that my policy is very reasonably priced including breakdown cover at a price comparable to other insurance providers which don't include breakdown cover. Last year the renewal was twenty percent higher the the previous year, when I complained the increase was waived by a very nice lady in South Africa. Which goes to show, if you don't ask you don't anything.”

Helpful Report

Posted 2 years ago

Dial Direct is rated 4.4 based on 3,660 reviews