Dial Direct Reviews

Name: Dial Direct
Rating: 4.33

4.3 Rating 3,331 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,331 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven't had to claim. Easy to get cover with no nonsense or hassle just covered from the date requested”

Helpful Report

Posted 2 years ago

“Quick and simple to insure my car for another year but obviously the prices have gone up everywhere and I was offered a better price than others so decided to stay .”

Helpful Report

Posted 2 years ago

“Was simple to renew”

Helpful Report

Posted 2 years ago

“with Dial Direct I do have a peace of mind.”

Helpful Report

Posted 2 years ago

“Excellent service and great value.”

Helpful Report

Posted 2 years ago

“Although the 2nd year premium was up it was still cheaper than alternative quotes. Not had to have any more dealings so can't comment on that.”

Helpful Report

Posted 2 years ago

“First class service”

Helpful Report

Posted 2 years ago

“Easy and seamless renewal with a very competitive insurance quote”

Helpful Report

Posted 2 years ago

“Very quick and efficient service at all times, and competitive prices.”

Helpful Report

Posted 2 years ago

“Reasonable quote given to re-new my yearly car insurance. Up to date e-mail keeping me informed of my renewal.”

Helpful Report

Posted 2 years ago

“Competitive price. Helpful staff. Renewed several times now. The best company I have used,”

Helpful Report

Posted 2 years ago

“You are amazing I’m willy satisfied you doing a brilliant job thanks 🙏”

Helpful Report

Posted 2 years ago

“been with them two years very good service quick and easy”

Helpful Report

Posted 2 years ago

“I’ve been with Dial Direct for a few years now and I find it’s easy to arrange, competitively priced and hassle free. I thoroughly recommend them.”

Helpful Report

Posted 2 years ago

“Excellent service, Very efficient and a fantastic insurance renewal price”

Helpful Report

Posted 2 years ago

“Renewed my insurance gone down slightly, so very happy with this company.”

Helpful Report

Posted 2 years ago

“Considering some of the quotes received, and taking into account all insurances have increased ( not necessarily in small amounts) was satisfied this was the best I could get and been with them for 3/4 years now. Luckily never had to claim, so nothing else to comment on.”

Helpful Report

Posted 2 years ago

“Renewal quote was only £20'ish more than last year so why change what isn't broken this is our 3rd year with Dial Direct very happy”

Helpful Report

Posted 2 years ago

“Renewal arrived promptly and the quote was only £40 increase on last year so was quite happy with that especially as we srebith elderly.”

Helpful Report

Posted 2 years ago

“Definitely the best cover I could get for the price.”

Helpful Report

Posted 2 years ago

Dial Direct is rated 4.3 based on 3,331 reviews