Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,586 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,586 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service competitively priced 😊”

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Posted 2 years ago

“Great price agent most helpful”

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Posted 2 years ago

“Price service easy to contact”

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Posted 2 years ago

“Excellent service & most helpful”

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Posted 2 years ago

“"Greatvprice for insurance and very easy to arrange .a great service "”

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(Van Insurance) - Posted 2 years ago

“The service that Dial Direct offer is excellent in every way.”

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Posted 2 years ago

“Very good service, I contact live chat with someone very humble and very helpful also patient with me explain to them they understand me very clear .i couldn’t phone cos I am hard of hearing thank u”

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Posted 2 years ago

“Straight up front precise with details coverage clear from outset I have been offered car insurance at a price that is reasonable , with honest and trustworthy dealings I will let Dial Direct cover me without a second of doubt, great service professional to the last. JJ”

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Posted 2 years ago

“Great price. Easy to deal with. Recommended.”

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Posted 2 years ago

“Always give a great price on my Van Insurance with all my requirements & are very competitive with prices on comparison web sites. Customer service is great as well as going through my insurance requirements with 100% effort.”

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Posted 2 years ago

“Second renewal Also included RAC breakdown and full recovery including home start competitive price Excellent service would highly recommend *****”

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Posted 2 years ago

“Brilliant customer service when renewing our insurance premium”

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Posted 2 years ago

“Quick, easy information and an efficient service all round, thanks.”

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Posted 2 years ago

“Needed some changes to last years insurance, Customer Service Advisor was extremely helpful, courteous, knowledgeable and competent. She made suitable adjustments once she was made aware of my husbands hearing difficulty and once requested and confirmation obtained interacted with us both during the call. Further, once all details were input we had a cheaper deal than the renewal quote or last years insurance - and even a small refund as the renewal was slightly sooner - winner!!!!! Thanks all around.”

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Posted 2 years ago

“Gave me a very good deal”

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Posted 2 years ago

“I found package very competitive and lady on phone knew what she was doing very helpful 👍”

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Posted 2 years ago

“Very easy to deal with and no hassle when renewing my interest and still keeping the cost low which is why I stayed..”

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Posted 2 years ago

“Great service and so easy.”

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Posted 2 years ago

“Great car insurance company! Very open and fair prices with excellent customer service”

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Posted 2 years ago

“Fast efficient service, helpful informative staff, provided cheapest car insurance for me for last 3 years, have recommended to family and friends”

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Posted 2 years ago

Dial Direct is rated 4.3 based on 3,586 reviews