Dial Direct Reviews

Name: Dial Direct
Rating: 4.33

4.3 Rating 3,331 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,331 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is first class and Dial Direct is easy to contact. I’ve been a loyal customer for many years and found them to be quick and efficient. My price this year for the maximum permitted (9 years) no claims bonus was higher than expected though probably due to the cost of living crisis. Other than that I’m a happy customer.”

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Posted 2 years ago

“good service”

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Posted 2 years ago

“good service”

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Posted 2 years ago

“No problems so far”

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Posted 2 years ago

“Everything went well thank you very much 😄”

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Posted 2 years ago

“So simple to renew,a few simple questions,paid on my card and asked for a paper copy which they sent out very quickly,excellent service from start to finish and an excellent price.Thank you Direct Dial”

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Posted 2 years ago

“Simple to renew, very competitive price too”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Great prices,good customer service,should have found Dial direct a long time ago.”

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Posted 2 years ago

“Price, easy renewal and user friendly website.”

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Posted 2 years ago

“Very easy to deal with I kept with Dial Direct for my car insurance for another year as my premium was hardly affected At last a firm who shows loyalty to existing customers”

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Posted 2 years ago

“Great service at a great price”

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Posted 2 years ago

“Easy to renew and at good value.”

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Posted 2 years ago

“Quick and efficient Happy customer”

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Posted 2 years ago

“Giving us as a customer who has used them over a long period a good price reflecting our no claims status.”

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Posted 2 years ago

“Been a customer for several years, easy to renew with competitive prices.”

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Posted 2 years ago

“2nd year with Dial Direct easy to renew & competitive price”

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Posted 2 years ago

“each year smooth renewal no headache”

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Posted 2 years ago

“Second year with Direct Dial. Quote came 3 weeks before renewal date and offered a good price. All documents easily accessed on line”

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Posted 2 years ago

“Price for renewal very competitive I would recommend them”

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Posted 2 years ago

Dial Direct is rated 4.3 based on 3,331 reviews