Dial Direct Reviews

Name: Dial Direct
Rating: 4.33

4.3 Rating 3,330 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,330 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and good prices, will continue to use there service.”

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Posted 2 years ago

“Good quality insurance cover at a reasonable price with excellent customer service.”

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Posted 2 years ago

“Good service and good price”

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Posted 2 years ago

“Easy to renew my insurance on line, had a problem with my car at the weekend the RAC came out to sort it , no problem they where great.”

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Posted 2 years ago

“Very happy and straightforward”

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Posted 2 years ago

“it's my second year with Dial Direct and happy to continue. Great customer service, reminding when insurance due for renewal, can say very good price followed by competitive quote giving plenty of time to compare and very easy renewal process.”

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Posted 2 years ago

“Brilliant insurance”

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Posted 2 years ago

“Great service highly recommended for car insurance.”

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Posted 2 years ago

“Good service all round. Prompt reminder when due for renewal, competitive quote giving plenty of time to compare. Very easy to renew and happy with renewal price.”

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Posted 2 years ago

“Very happy with the service I would recommend you to someone else if asked.”

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Posted 2 years ago

“Good service all round. Prompt reminder when due for renewal, competitive quote giving ample time to research options available.”

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Posted 2 years ago

“Very good service have been with them for years.”

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Posted 2 years ago

“Excellent sorted my car insurance out with NO PROBLEMS Also last year my car broken down i did have breakdown with dial direct and there SORTED EVERYTHING OUT WITH NO PROBLEMS EXCELLENT AND FRIENDLY”

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Posted 2 years ago

“I have been with Dial Direct for many years. Good friendly staff,very helpful, good price on car insurance, the very best I had,⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

“Dial Direct is the most helpful insurance company I have ever dealt with. They are honest and up front with everything. They actively look for the best rates and coverage annually and are always looking out for the customer.”

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Posted 2 years ago

“Very efficient service when our car broke down.”

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Posted 2 years ago

“Happy with service”

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Posted 2 years ago

“Renewal quote was a lot less than any other quite and hadn't increased by much at all.”

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Posted 2 years ago

“been with you know for 3 years both car and contents allways had good service from you and good prices now my son has also been with you for 2 years car also had good srvice and prices”

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Posted 2 years ago

“Great recent experience without any hassle or stress.”

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Posted 2 years ago

Dial Direct is rated 4.3 based on 3,330 reviews