Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,660 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.4

Based on 3,660 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with, always happy to help, competitve prices.”

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Posted 2 years ago

“Dealing with one of your telephone staff was memorable due to there Pleasant manner and knowledge of the subject.”

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Posted 2 years ago

“Got my renewal quote, looked on line for comparisons, their quote was competitive, rang in and renewed. No fuss, no problems”

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Posted 2 years ago

“Happy with your insurance service smooth as silk,, car insurance has gone up astronomically,,been with you a couple or so years just hope I can deal with you again next year rather than jump ship thank you for the professional service you provided.”

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Posted 2 years ago

“Great portal allows you to access all your documents at any time. Renewals come via the portal too and it is very easy to compare new quote with previous premium. The latest quote was competitive. I have made one claim and was very happy with the response and customer service. Following the latest renewal quote I wanted to speak to someone and got through very quickly. They gave me great service. Great all-round service.”

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Posted 2 years ago

“The quote was good. Had no issues sorting it out. This is my second year with them i see no reason to leave. My partner will be contacting them soon fo a quote of her own”

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Posted 2 years ago

“I have been with Dial DIRECT for three years now, I find they are very efficient to deal with and understand the complexity customers require when insuring a car and getting the best deal at the best price.”

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Posted 2 years ago

“Always excellent price and fantastic service”

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Posted 2 years ago

“Does what it says on the tin easy to get car insurance”

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Posted 2 years ago

“Easy to renew my car insurance”

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Posted 2 years ago

“Competitive price's, Helpful staff, can actually speak on phone to a person not a robot. Does not all have to be done on line.”

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Posted 2 years ago

“I unfortunately mistook my renewal date and DD did all they could to reinstate it, I was impressed with the sales person who made the process easy for me”

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Posted 2 years ago

“Hi happy yes with the way you treated me 1st class thank you”

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Posted 2 years ago

“Have been a customer for a number of years and am satisfied with my experience which is why I keep renewing through them. Great easy to use online system. Highly recommend.”

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Posted 2 years ago

“Easy to renew at sensible price”

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Posted 2 years ago

“Dial Direct offers good rates and great customer service what's not to like.”

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Posted 2 years ago

“Good price and easy and great service”

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Posted 2 years ago

“1 Reminded me my car insurance was due 2 simple renewal 3 The same policy was £20 cheaper than last year 4 excellent service”

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Posted 2 years ago

“Hassell free renewal at very reasonable priced quotes unlike previous insurers, who upped the cost considerably. I have been with dial direct now for 3 years and when receiving my renewal it's that reasonable I don't even check other insurers and I've never done that before. A++++++++++ service highly recommended.”

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Posted 2 years ago

“Good service and excellent deal as usual”

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Posted 2 years ago

Dial Direct is rated 4.4 based on 3,660 reviews