Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,584 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,584 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to renew and competitive price, no hassle and no sales jargon just facts.”

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Posted 2 years ago

“Reasonable quick to answer. Always precise and very helpful and with patience”

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Posted 2 years ago

“I've been with DirectDial for a few years now and I would like to say that my policy is very reasonably priced including breakdown cover at a price comparable to other insurance providers which don't include breakdown cover. Last year the renewal was twenty percent higher the the previous year, when I complained the increase was waived by a very nice lady in South Africa. Which goes to show, if you don't ask you don't anything.”

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Posted 2 years ago

“Been 3 year with this insurance Great price Plus r.a.c included”

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Posted 2 years ago

“They send regular messages to let me know when my payments have gone out of my bank”

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Posted 2 years ago

“Very helpful and prices very fair”

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Posted 2 years ago

“Easy to renew ,competitive price ,good customer contact,well happy 😍”

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Posted 2 years ago

“Obviously with rising costs all round I was able to negotiate a better price for my car insurance. Very professional and helpful”

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Posted 2 years ago

“I couldn't beat the price Dial Direct charged me for my car's insurance, so I took out another year with them.”

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Posted 2 years ago

“Great service great price”

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Posted 2 years ago

“Been with dial direct for a number of years now and have always found them to be competitive with other company’s and also very friendly when you need to speak to them.”

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Posted 2 years ago

“Excellent service no problems start to finish.”

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Posted 2 years ago

“No problems good renewal price plenty warning about renewal happy customer”

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Posted 2 years ago

“Good Renewal price,”

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Posted 2 years ago

“The person I spoke to was very polite and helpful This years price was a lot higher than I thought it would be”

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Posted 2 years ago

“was able to speak to very polite and helpful staff by telephone and asked for duplicate copies as my printer was not functioning properly. this was done promptly.”

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Posted 2 years ago

“All on line however, if you do need to speak to them they are responsive and easy to contact which is refreshing.”

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Posted 2 years ago

“Good easy to use service, fairly priced all very straight forward.”

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Posted 2 years ago

“I found that I had to amend my policy to include another driver and change my occupation. All of this was easily achieved in my account online - and I got a good price, too.”

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Posted 2 years ago

“A no frills no problem insurance”

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Posted 2 years ago

Dial Direct is rated 4.3 based on 3,584 reviews