Dial Direct Reviews

Name: Dial Direct
Rating: 4.33

4.3 Rating 3,330 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,330 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the renewing of my car insurance was very easy,well done”

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Posted 2 years ago

“As an elderly person I am very happy with my car insurance premiums Easy to get into contact with and I admit I have shopped around but have found nothing better than Dial Direct n”

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Posted 2 years ago

“Very good service, very good prices All you need many thanks.”

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Posted 2 years ago

“Always someone efficient and polite to talk to. But best of all best price around”

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Posted 2 years ago

“Excellent customer service good price”

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Posted 2 years ago

“They were polite and easy to talk to competitive prices.”

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Posted 2 years ago

“Very happy with Dial Direct. After having an extortionate renewal quote which I paid they phoned me with a new quote and gave me a rebate. I was very surprised and happy with the outcome.”

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Posted 2 years ago

“What I like about Dial Direct is that they kept the premium competitive. It is also easy to contact customer services who have always been very helpful. Luckily I haven't had any accident or problems in the past few years, so I don't know how that would be dealt with, but I am sure they will be helpful and clear.”

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Posted 2 years ago

“Good prices, easy to contact by phone and helpful staff.”

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Posted 2 years ago

“Excellent service good value for money”

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Posted 2 years ago

“Have been with Dial Direct for 7 years very happy with the service, helpful and friendly when I needed to contact them to add a driver/ change registration number on my van.”

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Posted 2 years ago

“Great service and I can speak to you..”

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Posted 2 years ago

“Great quick and easy, not the best value however happy with the service”

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Posted 2 years ago

“Made it easy and simple to get car insurance”

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Posted 2 years ago

“Excellent service at a very competitive price”

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Posted 2 years ago

“Competitive quotes, good communication, helpful and knowledgeable telephone staff”

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Posted 2 years ago

“Very easy renewal and much cheaper than other insurance quotes.”

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Posted 2 years ago

“Got my annual renewal quote as usual, compared with all the other sites. Back to Dial Direct and they beat the cheapest price of the others, plus everything I needed without the hassle of filling in further forms and silly questions. Great service.”

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Posted 2 years ago

“Very easy to renew and competitive”

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Posted 2 years ago

“Good service. Reasonable prices. Website straightforward”

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Posted 2 years ago

Dial Direct is rated 4.3 based on 3,330 reviews