Dial Direct Reviews

Name: Dial Direct
Rating: 4.32

4.3 Rating 3,167 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,167 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problems so far”

Helpful Report

Posted 1 year ago

“Everything went well thank you very much 😄”

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Posted 1 year ago

“So simple to renew,a few simple questions,paid on my card and asked for a paper copy which they sent out very quickly,excellent service from start to finish and an excellent price.Thank you Direct Dial”

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Posted 1 year ago

“Simple to renew, very competitive price too”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Great prices,good customer service,should have found Dial direct a long time ago.”

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Posted 1 year ago

“Price, easy renewal and user friendly website.”

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Posted 1 year ago

“Very easy to deal with I kept with Dial Direct for my car insurance for another year as my premium was hardly affected At last a firm who shows loyalty to existing customers”

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Posted 1 year ago

“Great service at a great price”

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Posted 1 year ago

“Easy to renew and at good value.”

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Posted 1 year ago

“Quick and efficient Happy customer”

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Posted 1 year ago

“Giving us as a customer who has used them over a long period a good price reflecting our no claims status.”

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Posted 1 year ago

“Been a customer for several years, easy to renew with competitive prices.”

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Posted 1 year ago

“2nd year with Dial Direct easy to renew & competitive price”

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Posted 1 year ago

“each year smooth renewal no headache”

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Posted 1 year ago

“Second year with Direct Dial. Quote came 3 weeks before renewal date and offered a good price. All documents easily accessed on line”

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Posted 1 year ago

“Price for renewal very competitive I would recommend them”

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Posted 1 year ago

“Been with direct dial for years always very helpful no problems dealing with the company”

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Posted 1 year ago

“Been with direct dial for years always very helpful no problems dealing with the company”

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Posted 1 year ago

“Been with direct dial for years always very helpful no problems dealing with the company”

Helpful Report

Posted 1 year ago

Dial Direct is rated 4.3 based on 3,167 reviews