Dial Direct Reviews

Name: Dial Direct
Rating: 4.30

4.3 Rating 3,055 Reviews

83 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,055 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Second year with same company never had to claim they text every month to say the recieved my payment price very good get breakdown window cover very pleased with then and would recommend”

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Posted 1 year ago

“Good price. Easy to obtain and quick. Not claimed and hope I don't have to. But looks very good value”

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Posted 1 year ago

“Good company friendly and easy to reach to discuss issues been with them for a few years now and competitive in pricing would recommend 😊😊👍”

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Posted 1 year ago

“Consistently competitive. Retained my business for past 3 years. Never was able to stay with the same car insurance for more than a year in the past. Staff have always been very polite and helpful.”

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Posted 1 year ago

“Happy with all aspects of your time and consideration”

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Posted 1 year ago

“Used this company before, had no personal contact with them, but web site very easy to use. Prices very reasonable compared to other even with my medical issues.”

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Posted 1 year ago

“Quick and easy to deal with”

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Posted 1 year ago

“Very. Good service.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Every Thing With Dial Direct Is So Easy Best Insurance Company I Have Ever Used ,Any Questions Or Queries They Are On It In A Flash If You Are Looking For Good Quality Insurance At A Reasonable Price Look No Further. R Evatt Coventry.”

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Posted 1 year ago

“Always had excellent and quick service”

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Posted 1 year ago

“Very helpful and pleasant to talk to helpful staff wen i was struggling to understand what was going on sent me a copy of all paperwork mand checked to see if i received it x”

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Posted 1 year ago

“Very competitive price and benefits, can recommend looking at this company for your next quote”

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Posted 1 year ago

“Thus far have found Dial Direct easy to deal with, quick response to queries and fair pricing. The on-line service has proved very convenient.”

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Posted 1 year ago

“Good policy that meets my needs at a sensible and competitive price.”

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Posted 1 year ago

“Dial direct are a good company as my car insurance was reduced after giving feedback due to my original quote being a lot more expensive. Thanks again for a great insurance price. Mr Price.”

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Posted 1 year ago

“Absolutely fantastic”

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Posted 1 year ago

“I was happy they brought my premium down I’ve never had an accident in 45years so I feel I should be rewarded with lower premiums. Every year it goes up . So take heed dial direct . Thanks”

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Posted 1 year ago

“My experience using Dial Direct was first class. I shall be using their services again. Highly recommend!”

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Posted 1 year ago

“So Far good to deal with no issues .”

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Posted 1 year ago

Dial Direct is rated 4.3 based on 3,055 reviews