Dial Direct Reviews

Name: Dial Direct
Rating: 4.32

4.3 Rating 3,163 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,163 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and seamless renewal with a very competitive insurance quote”

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Posted 1 year ago

“Very quick and efficient service at all times, and competitive prices.”

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Posted 1 year ago

“Reasonable quote given to re-new my yearly car insurance. Up to date e-mail keeping me informed of my renewal.”

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Posted 1 year ago

“Competitive price. Helpful staff. Renewed several times now. The best company I have used,”

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Posted 1 year ago

“You are amazing I’m willy satisfied you doing a brilliant job thanks 🙏”

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Posted 1 year ago

“been with them two years very good service quick and easy”

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Posted 1 year ago

“I’ve been with Dial Direct for a few years now and I find it’s easy to arrange, competitively priced and hassle free. I thoroughly recommend them.”

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Posted 1 year ago

“Excellent service, Very efficient and a fantastic insurance renewal price”

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Posted 1 year ago

“Renewed my insurance gone down slightly, so very happy with this company.”

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Posted 1 year ago

“Considering some of the quotes received, and taking into account all insurances have increased ( not necessarily in small amounts) was satisfied this was the best I could get and been with them for 3/4 years now. Luckily never had to claim, so nothing else to comment on.”

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Posted 1 year ago

“Renewal quote was only £20'ish more than last year so why change what isn't broken this is our 3rd year with Dial Direct very happy”

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Posted 1 year ago

“Renewal arrived promptly and the quote was only £40 increase on last year so was quite happy with that especially as we srebith elderly.”

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Posted 1 year ago

“Definitely the best cover I could get for the price.”

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Posted 1 year ago

“Customer service is first class and Dial Direct is easy to contact. I’ve been a loyal customer for many years and found them to be quick and efficient. My price this year for the maximum permitted (9 years) no claims bonus was higher than expected though probably due to the cost of living crisis. Other than that I’m a happy customer.”

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Posted 1 year ago

“good service”

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Posted 1 year ago

“good service”

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Posted 1 year ago

“No problems so far”

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Posted 1 year ago

“Everything went well thank you very much 😄”

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Posted 1 year ago

“So simple to renew,a few simple questions,paid on my card and asked for a paper copy which they sent out very quickly,excellent service from start to finish and an excellent price.Thank you Direct Dial”

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Posted 1 year ago

“Simple to renew, very competitive price too”

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Posted 1 year ago

Dial Direct is rated 4.3 based on 3,163 reviews